ALPINE CARE HOME HEALTH

austin, TXMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2006

Location & Directions

Address

7800 SHOAL CREEK BLVD STE 118 W

AUSTIN, TX

Service Area

This agency serves patients in AUSTIN and surrounding areas in TX.

Quality Highlights

Based on CMS quality data

1.03% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

92% improved managing meds

Based on patient outcomes

Better than average

97% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
72%
Rated 9 or 10 (Excellent)
64%
Team Gave Professional Care
95%
Team Communicated Well
89%
Discussed Medicines & Safety
90%
Completed Surveys
8
10% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.0%
Flu Vaccination Rate91.5%
Improvement in Walking/Mobility93.9%
Improvement in Bathing96.9%
Improvement in Managing Medications91.5%
Improvement in Getting In/Out of Bed99.0%
Improvement in Breathing97.2%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score68.1%
Health Info Transfer to Provider46.4%
Health Info Transfer to Patient98.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
57 reviews
S Harriman

S Harriman

Five stars for Dr. Yager. Zero stars for Harmony Cares. This is the worst medical company I have ever had to deal with. They're supposed to be caring for my 99-year-old mother in assisted living, but there is no communication from that company. You always have to call the main number, get put on hold for anywhere from 5 to 12 minutes(so far, for me) listening to a section of the same Mozart piano Sonata playing in a loop over and over again, not even the entire piece. I have received two emails "reminding" me of an appointment for my mother and we had no knowledge of those appointments. For the second appointment the "do not respond" email just said save the date, no time listed. So I end up in telephone hell trying to communicate with someone, anyone. And no one calls back, so I have to repeat the miserable process of their telephone system. Basically, the administrative part of this company sucks.

Verified Google review
Vickie Rhodes

Vickie Rhodes

I absolutely love the idea of having medical attention in the comfort of my home. The staff is amazing. They listen and take the time to really understand. Sue Ann and Tracy really made me feel comfortable and were very reassuring. 10 out 10 would recommend.

Verified Google review
June Cannon

June Cannon

My inurance company, Aetna, signed us up with HarmonyCares. They sent Marie Sedlak & Sue Ann Hall. These ladies have been an absolute blessing, as they came when after my husband became bed bound & we couldn't get him to a Dr. They have sent Xray techs, phlebotomy and have scheduled a dermatologist & optometrist (I do hope they come soon) to the house. Our team of Marie & Sue Ann are very professional, knowledgeable and a comfort of help & hope when we didn't think there was any.

Verified Google review
Patsy Jones

Patsy Jones

My daughter and I have been seeing Marie and Sue Ann for several months. They are kind, compassionate, and extremely thorough. Being a nurse myself, I know that we can't ask or expect any better. We have utilized their lab and x-ray services which are very convenient. THANK YOU Marie and Sue Ann for taking care of us.

Verified Google review
kathy besch

kathy besch

Marie and Sue Ann have been taking care of my mom for the last 3 years and we could not imagine having anyone else. Top notch professionals that treat us like family. They genuinely care about their patients.

Verified Google review

Reviews from Google Places for ALPINE CARE HOME HEALTH. These are real experiences shared by families and patients.