HALCYON HOME LLC

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Susan and Bruce

My 89yo mother was diagnosed with Alzheimer's six months ago. We made the move from her independent living, to our home. From the start, I knew we would need assistance and I started asking for referrals from friends. Of the three that I interviewed with, Halcyon appeared to be the total package. I wanted to assemble a team of familiar faces that also wanted to help educate us for the roller-coaster ride we were about to receive. We were introduced to a group of people that can best be described as the variety of heroes that don't require capes. We settled into a routine with our overnight caregivers: Dani, Audrey and Bryanna. These ladies showed us what to expect and how to handle the myriad situations that have kept us on our toes. I feel like we are still at the beginning of our journey but are much better prepared with their guidance.

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Jennifer Anthony

Molly with Halcyon Home assisted me with finding people who would be suitable for my mom while my husband and I were out of town. I appreciated Molly’s professional demeaner and her determination to find the right caregivers for my mom. Two out of the three people were acceptable to my mom but that is to be expected. I will use Halycon Home again.

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Irma Bauer

I have been using Halcyon Home for my Mom for many years. This year I was so disappointed with the assisted living facility that my Mom was living at that I brought her home and called Halcyon. Yaneli, her caregiver is so attentive and kind. She is reliable and is able to care for Mom when needed. I don’t have to deal with rotating caregivers on a regular basis, like I have experienced with other agencies. Barbara in the billing department has been so helpful with billing that works for us. Recently I needed forms documenting care all the way back to 2022 and they graciously provided them in a timely manner. Corina the case manager is quick to help with changes and additions to the schedule. Mom and I are so pleased with Halcyon and grateful for all the care and consideration they have shown us throughout the years.

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ME McDonald

I've had 2 surgeries this year and used Halcyon Home for both. I had a wonderful nurse named Meredith who was very through, a great scheduler and dept head, Nora who had great info and got all the scheduling correct. Then my medical assistant who spent the most time with me, Delyla, was a true gem. Very friendly, seemed to care, and organized, and reminded me about all my post op steps without being pushy. I have one more surgery for this year and I will use them again!

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Robert Newberry

Halcyon was terrible start to finish. It took almost a week after first contact to get scheduled for service. Apparently someone wrote our phone number down wrong and it took days for them to figure it out. I would call in every day, sometimes multiple times per day, and no one had any idea what was happening. When they did arrive for PT, they were both unhelpful and mean to my mother, who can't walk. She was in extreme pain during the sessions, and the therapist would just tell her, "if you can't do the exercises, then I'll just leave." No patience, no compassion, no problem solving. The therapy didn't help, and the provider didn't care, simply saying, "that's all the treatment you qualify for." We switched to another provider who is both organized and responsive to our needs. When we explained how Halcyon treated us, they were shocked. Avoid this company at all costs. There are many other home health providers in the area.