ST. DAVID'S HEALTHCARE AT HOME

austin, TXMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2007

Location & Directions

Address

3636 EXECUTIVE CENTER DR. BLDG 8 STE 216

AUSTIN, TX

Service Area

This agency serves patients in AUSTIN and surrounding areas in TX.

Patient Satisfaction

3/5
Would Recommend:78%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.57% falls with injury

Low rate of falls with injury

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

94% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
88%
Team Communicated Well
85%
Discussed Medicines & Safety
81%
Completed Surveys
273
17% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.2%
Flu Vaccination Rate76.2%
Improvement in Walking/Mobility94.5%
Improvement in Bathing96.7%
Improvement in Managing Medications94.1%
Improvement in Getting In/Out of Bed93.4%
Improvement in Breathing93.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury2.6%

Lower is better

Discharge Function Score68.8%
Health Info Transfer to Provider56.0%
Health Info Transfer to Patient75.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

1.3
6 reviews
David Lankford

David Lankford

I would not even provide 1-star if I could. I am a doctor of PT that was brought on to work with St. David's home healthcare. No training was provided. Zero communication for my first few weeks, just left me out there aimlessly doing the best I could. Rhonda, my scheduler was rude and about as unhelpful as one could be. Erin, her boss was just as bad. Poor communication across the board. Very sad to see this is where healthcare is going. Just awful. Sorry to all the patients out there that have to deal with this. Worst company I have ever worked for by far!

Verified Google review
stephanie olsen

stephanie olsen

st david's home health dropped the ball with home health. My dad had nursing, PT and OT ordered post hospitalization. PT came and evaled him. He said no nursing ordered. He would get it ordered. He picked him up for therapy. No call from nursing or therapy staff for follow up visits or nursing eval. We called and were told no nursing order and pta would call. Still no call, it has been over a week. My dad is starting to get wounds, has acites and is on blood thinners. Very disappointed. This is unethical neglect!!

Verified Google review
Deanne Quarrie

Deanne Quarrie

No written review provided

Verified Google review
john celletti

john celletti

Total Garbage...One day they are there to provide care 2 days later they refuse due to "staffing issues". I called on 7-5-22 in response to my original review on and spoke with Brianna and found much of the same response as before. Don't waste your time there are too many good home health care facilities out there. I can't believe these people are owned by the same company as St. David's Hospital

Verified Google review
Cheryl M

Cheryl M

One of the worst Home Health companies in Austin. They continuously have poor communication. Expect no phone calls from nurses or messages at 8pm at night. Had an issue and Linda with their office actually replied "we can't change the past" instead of apologizing for the lack of understanding.

Verified Google review

Reviews from Google Places for ST. DAVID'S HEALTHCARE AT HOME. These are real experiences shared by families and patients.