MERCY HOME HEALTH

brownsville, TXMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2003

Location & Directions

Address

34 SOUTH PRICE RD.

BROWNSVILLE, TX

Service Area

This agency serves patients in BROWNSVILLE and surrounding areas in TX.

Patient Satisfaction

4/5
Would Recommend:74%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.54% falls with injury

Low rate of falls with injury

Better than average

76% improved in mobility

Based on patient outcomes

Better than average

76% improved in mobility

Based on patient outcomes

Better than average

84% improved in bathing

Based on patient outcomes

Better than average

77% improved in breathing

Based on patient outcomes

Better than average

100% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
74%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
92%
Team Communicated Well
86%
Discussed Medicines & Safety
81%
Completed Surveys
59
40% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate73.0%
Improvement in Walking/Mobility76.3%
Improvement in Bathing84.0%
Improvement in Managing Medications54.5%
Improvement in Getting In/Out of Bed80.8%
Improvement in Breathing77.2%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score38.6%
Health Info Transfer to Provider97.4%
Health Info Transfer to Patient93.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.3
7 reviews
Veronica Rendon

Veronica Rendon

The place is alright. Staff some nurses home health leave supplies in different bags and instead of all being together, it's all over. Not everyone knows what is going on with the patients. Not very good communication between staff. May use classes for two layer Coban. Low quality of two layer Coban

Verified Google review
Minerva Zamora

Minerva Zamora

Wonderful staffing always greeting you like they've known you for years always attentive

Verified Google review
Rosalinda mcanear

Rosalinda mcanear

Excellent service

Verified Google review
Moe Urvalz

Moe Urvalz

No written review provided

Verified Google review
Bunny Le Fluer

Bunny Le Fluer

No written review provided

Verified Google review

Reviews from Google Places for MERCY HOME HEALTH. These are real experiences shared by families and patients.