SINCERITY HEALTH SERVICES LLC

brownsville, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2013

Key Information

Years in Operation

13

Location & Directions

Address

6820 N. EXPRESSWAY 77/83 SUITE A

BROWNSVILLE, TX

Service Area

This agency serves patients in BROWNSVILLE and surrounding areas in TX.

Patient Satisfaction

5/5
Would Recommend:88%
Rate 9-10:92%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.75% falls with injury

Low rate of falls with injury

Better than average

81% improved in mobility

Based on patient outcomes

Better than average

81% improved in mobility

Based on patient outcomes

Better than average

79% improved in bathing

Based on patient outcomes

Better than average

83% improved in breathing

Based on patient outcomes

Better than average

97% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
88%
Rated 9 or 10 (Excellent)
92%
Team Gave Professional Care
93%
Team Communicated Well
89%
Discussed Medicines & Safety
85%
Completed Surveys
78
38% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.4%
Flu Vaccination Rate42.9%
Improvement in Walking/Mobility81.3%
Improvement in Bathing79.3%
Improvement in Managing Medications71.9%
Improvement in Getting In/Out of Bed67.5%
Improvement in Breathing83.3%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score30.5%
Health Info Transfer to Provider97.4%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
6 reviews
jlo Lopez

jlo Lopez

Very experienced staff. If that what you look for then this is your agency

Verified Google review
Veronica P

Veronica P

Outstanding service! I had surgery and needed wound care. I was scared because my wound was pretty big and deep. I didn’t know what to expect until I met the owner (and nurse) Jaime. He not only provided excellent and professional service, he was encouraging and kind in a way that we need our nurses to be. It’s rare to find that kind of service. I was also cared for by Nurse Rudy, who was just as kind and caring and who made me feel so comfortable and motivated. Going through a major surgery can be emotionally taxing and traumatic and having nurses that actually care about you and make you feel like you can get through it is just as important as the medical care they provide. I thank God that He sent this incredible team my way and I highly recommend them to anyone seeking health care services.

Verified Google review
Nicole Regalado

Nicole Regalado

Exceptional home health services. We had never used home health before, but after my mom got sick with Covid and was hospitalized for 5 months, we needed it. During our first months with her home, we did have a different home heath that provided services at the time because of the type of insurance she had, but once she became eligible for Medicare, Sincerity took over. AND LET ME TELL YOU…..this company by far exceeded our expectations. They took care of everything, which was a huge relief after having to struggle through so much at first. And when I say everything, I mean, making appts, getting supplies that we needed, and contacting doctors offices for us. They truly go above and beyond for their patients. And everyone is so friendly and kind. From the intake Nurse Denise, to my mom’s regular Nurse Rudy and the supervisor Krystal. Just superior care. I strongly recommend this company if you are in need of home health services.

Verified Google review
Wanda Garcia

Wanda Garcia

Love the staff always there to answer any questions you have. I highly recommend to any one that needs home health they will give you the care you need

Verified Google review
NYDIA PENA

NYDIA PENA

The staff truly cares about their patients. Thank you for always being a phone call away when assistance was needed. We are extremely grateful for the care that was provided for my grandmother.

Verified Google review

Reviews from Google Places for SINCERITY HEALTH SERVICES LLC. These are real experiences shared by families and patients.