HEARTS THAT CARE HOME CARE AGENCY LLC

carrollton, TXMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2021

Key Information

Website

Not Available

Years in Operation

5

Location & Directions

Address

2840 KELLER SPRING ROAD SUITE 1001 A

CARROLLTON, TX

Service Area

This agency serves patients in CARROLLTON and surrounding areas in TX.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

88% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

97% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.9%
Flu Vaccination Rate33.3%
Improvement in Walking/Mobility82.6%
Improvement in Bathing87.7%
Improvement in Managing Medications89.4%
Improvement in Getting In/Out of Bed86.2%
Improvement in Breathing56.9%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score54.2%
Health Info Transfer to Patient55.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
5 reviews
Hari Charan Reddy Bussu

Hari Charan Reddy Bussu

Hearts That Care Home Care Agency provides outstanding care with a personal touch. The team is responsive, friendly, and always puts the needs of their clients first. Highly recommend for anyone in need of home care services!

Verified Google review
Nandan Reddy 014

Nandan Reddy 014

If you're looking for top-notch care, look no further than Hearts That Care. The agency provides excellent, personalized home care that makes a real impact on health and quality of life.

Verified Google review
Jsmes St.Romain

Jsmes St.Romain

I am supposed to be getting assistance from this agency. They sent a lady out who did help me but she said she didn't want to come back because the agency doesn't pay! I am disabled and really need HELP and this company left me without any HELP for the Christmas Holiday. I have been laying in my waste since last Thursday. They don't care they have lives to live yet I am disabled and have no one who can HELP ME! This is ABUSE and NEGLECT to a DISABLED person. They also left me without anything to eat and I am starving! I hope they go out of business forever, if they can't pay their staff 😡😡😡

Verified Google review
Roxie White

Roxie White

It is a very professional homehealth care agency who cares about your love ones and pay very close attention to them and their needs.

Verified Google review
Kimi Raka

Kimi Raka

My grandfather needed more attention than I could give him. He called me throughout the day while I was at work, because he needed my help long story short I lost my job. My friend told me about Hearts That Care's home care service, and when I told Tracie what happened she went above and beyond to help me with my grandfather. Now I can breathe, I found a new job and love it. Thank God for the Hearts That Care Staff! I would still be losing my mind if it wasn't for them.

Verified Google review

Reviews from Google Places for HEARTS THAT CARE HOME CARE AGENCY LLC. These are real experiences shared by families and patients.