COASTAL STAFF RELIEF INC

clute, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2006

Key Information

Years in Operation

20

Location & Directions

Address

1029 DIXIE DR STE A

CLUTE, TX

Service Area

This agency serves patients in CLUTE and surrounding areas in TX.

Patient Satisfaction

3/5
Would Recommend:80%
Rate 9-10:77%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.61% falls with injury

Low rate of falls with injury

Better than average

87% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

93% medication accuracy

Physician-recommended medication actions completed timely

Better than average

66% improved in mobility

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
77%
Team Gave Professional Care
83%
Team Communicated Well
86%
Discussed Medicines & Safety
71%
Completed Surveys
58
15% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care76.4%
Flu Vaccination Rate64.3%
Improvement in Walking/Mobility65.5%
Improvement in Bathing86.8%
Improvement in Managing Medications93.3%
Improvement in Getting In/Out of Bed80.8%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score61.6%
Health Info Transfer to Provider15.5%
Health Info Transfer to Patient63.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
27 reviews
Priscilla Stone

Priscilla Stone

Absolutely DO NOT recommend. Home health was ordered by my mother's doctor to monitor her blood pressure. On the first visit, Nurse Paula's blood pressure machine was not working. She never - EVER - came back. I called repeatedly and spoke with Donna. A different nurse came one time weeks later, and then no one ever came back. My phone calls were a waste of time as there was never a resolution.

Verified Google review
Norma Prada

Norma Prada

Thank you Coastal for taking good care of my dad. Making my parents feel safe and comfortable when y'all do the home visits. Me and my family highly recommend your service. And when I call to your office everyone is very helpful and friendly.

Verified Google review
Anne MA

Anne MA

Rehab specialists were mostly excellent. Took over a month to see my speech therapist for the first time. The office/billing is awful. Not only did they not provide treatment records to my insurance company, but continue to refuse to provide them to me as well. Would not recommend. Amensed: the new billing specialist, Jeremy, helped resolve this issue with professionalism and patience. I am not updating the rating or prior review as I still had a bad experience with the firm; however, Jeremy deserves special recognition.

Verified Google review
Mike Andries

Mike Andries

Sam of Coastal Staff Relief has provided me excellent Physical Therapy care for my Right Knee Total Replacement recovery. I am recovering faster than expected with his blend of light heartrd approach and tough workouts. Sam assess my needs at each visit and adjusts therapy based on needs, progress and comfort. I plan to request Sam when I get my Left Knee replaced.

Verified Google review
Cindy Moldovan

Cindy Moldovan

I had shoulder surgery and was unable to perform most activities. My arm was was in a sling 24/7 for 6 weeks. The physical therapist , GG worked with me several times per week to help me obtain my endurance and gait again. He is knowledgeable, profeasional and caring. Thank you GG of Coastal Staff Relief Home Health !!

Verified Google review

Reviews from Google Places for COASTAL STAFF RELIEF INC. These are real experiences shared by families and patients.