ALTRUIST HOME CARE SOLUTIONS
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2004
Key Information
Phone
(972) 602-0028Years in Operation
22
Location & Directions
Service Area
This agency serves patients in DALLAS and surrounding areas in TX.
Quality Highlights
Based on CMS quality data
0% falls with injury
No patients experienced falls with major injury
94% improved managing meds
Based on patient outcomes
79% improved in breathing
Based on patient outcomes
94% medication accuracy
Physician-recommended medication actions completed timely
49% improved in mobility
Based on patient outcomes
49% improved in mobility
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Shonneice Barnes
I’ve tried calling them for two days and they’re sending me to voice mail. This company sucks especially the director. I didn’t see a nurse last week we’re now at Friday again and I had a nurse pop up on me abcs she stated, I’ve been trying to call and she only called once. Then she came to tell me that she couldn’t see me today because she left her bag in DeSoto and then asked could she see me tomorrow. I have got to find out how can I report them because they’re a fraud. Do not repeat DO NOT DO BUSINESS WITH THEM!!!!!!
Lashaundria Day
Great place and the nurses are great but the one lady name Latorya is rude she dismissed me from there because is had an attitude and so I responded how she did so I just hung up . So I call back to speak to a manager she said she is the manager and supervisor and they don’t have a corporate. Other than her it’s a great place with great nurses. The way you talk to people is the response you’re are going to get .
D L
Three weeks after surgery and no nurse. One visit for paperwork and then nothing. My doctor wanted me to go to an extended stay hospital, my other option was to have home health care. I wanted to be home with my dog so I chose the second option. If I had known I had to go it on my own I would have stayed in the hospital.
Claris Molina
This company truly stands out as an exemplary provider of home healthcare services. They offer a multitude of services that cater to a wide range of needs, ensuring comprehensive care for their clients. What sets Altruist Homecare Solutions apart is their world-class customer service. From the moment I reached out to them, I was met with professionalism, compassion, and a genuine desire to help. The staff is knowledgeable, responsive, and incredibly supportive, making the entire process seamless and stress-free. Their caregivers are highly skilled and attentive, providing personalized care that meets the unique needs of each client. It's evident that they are dedicated to enhancing the quality of life for those they serve. I highly recommend Altruist Homecare Solutions to anyone in need of home healthcare services. They are an outstanding company that goes above and beyond to ensure the well-being and satisfaction of their clients.
Sara Kempfer
According to their literature and initial intake visit, a nurse is supposed to come out once a week for care. Three weeks in, and multiple calls later, no nurse has reached out whatsoever. Not ok. Now 6 weeks into it, they have orders from a dr to get me wound supplies. Yet despite two calls this week trying to get much needed supplies, they won’t order anything until at minimum sometime next week…then who knows how long shipping will take.
Reviews from Google Places for ALTRUIST HOME CARE SOLUTIONS. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(972) 602-0028Years in Operation
22
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov