CHOSEN HOME HEALTH SERVICE INC

dallas, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2012

Key Information

Years in Operation

14

Location & Directions

Address

17290 PRESTON ROAD SUITE 210 D

DALLAS, TX

Service Area

This agency serves patients in DALLAS and surrounding areas in TX.

Patient Satisfaction

3/5
Would Recommend:66%
Rate 9-10:78%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

92% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
66%
Rated 9 or 10 (Excellent)
78%
Team Gave Professional Care
87%
Team Communicated Well
80%
Discussed Medicines & Safety
72%
Completed Surveys
237
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate89.9%
Improvement in Walking/Mobility93.1%
Improvement in Bathing95.2%
Improvement in Managing Medications92.3%
Improvement in Getting In/Out of Bed92.9%
Improvement in Breathing93.8%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score30.4%
Health Info Transfer to Provider97.4%
Health Info Transfer to Patient99.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
27 reviews
Syed Jamal

Syed Jamal

CHOSEN HOME HEALTH TAKES GREAT CARE OF MY PATIENTS. THE NURSES ARE VERY NICE AND KNOWLEDGABLE. THEY GO ABOVE AND BEYOND TO MAKE SURE THAT ALL THE NEEDS OF THE PATIENTS ARE MET IN TIMELY MANNER. THE PHYSICAL THERAPY SERVICES ARE GREAT. THEY ALSO HAVE GREAT OCCUPATIONAL THERAPY AND SPEECH THERAPY SERVICES. THE SOCIAL WORKERS TAKES CARE OF SOCIAL SERVICES NEEDED FOR PATIENTS. I HIGHLY RECOMMEND THEIR SERVICES FOR ANY ONE WHO NEEDS HOME HEALTH SERVICES. SYED JAMAL MD

Verified Google review
Gita Pillai

Gita Pillai

My mom was under the care of Chosen Health Care, and I am truly grateful for the compassion and respect they showed her during such an important time in our lives. The staff treated her with dignity, kindness, and patience, and that meant everything to our family. From the beginning, they were attentive, supportive, and professional. They took the time to listen, explain things clearly, and made sure my mom was comfortable and well cared for. It was clear that they genuinely cared, not just about doing their job, but about her as a person. During a very emotional and challenging period, Chosen Health Care gave us peace of mind.

Verified Google review
K B

K B

If our family could give zero stars we would. This company is extremely hard to communicate with. I have yet to find anybody with good English that I’ve talked to you on the phone. The Nurses aid speaks broken English at best. The nurse that comes to do insulin shot barely even acknowledges our Mom. Her English is also very poor. Trying to get them to follow the doctor’s orders is like pulling teeth. If you finally do speak to someone on the phone, You will get a lot of “I don’t know” answers. Do not think for a second your loved one will have the proper care if you go with this company. Please do not put them in their hands! Pick another company.

Verified Google review
Cynthia Alvarado

Cynthia Alvarado

So far so good I have had wonderful service. The staff have listened to my needs and responded with help and kindness and speed.My nurse is excellent and always helpful and very knowledgeable. The OT and PT are helping more than any company I have been with before, excellent all the way around.

Verified Google review
melisa burney

melisa burney

I had a great experience under these circumstances. Edna, Tina, Carmen, and Grace were all very helpful and always made me feel very comfortable. Even on my bad days. This has been a very difficult time in my life and I always looked forward to seeing them and listening to their great advice. Very attentive and caring for my mom. You know this is a very hard time in our lives and they always were here for both of us in any thing we needed. I will always will be grateful and thankful for these ladies. Glad to have met them. Especially Edna, we’ve known each other all of our lives. And Carmen, it seemed as if I knew her forever too she always had the best advice seeing how she cared for her father too when he went through the same thing.. I look at caregivers with a new level of respect. They are God sent for sure.❤️ Thank you all for your support and services.

Verified Google review

Reviews from Google Places for CHOSEN HOME HEALTH SERVICE INC. These are real experiences shared by families and patients.