VCP HOME HEALTH CARE AGENCY INC

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Dissatisfied Patient

⭐☆☆☆☆ Former patient — rehospitalized due to lack of follow-up care I was referred to US Universal Home Care following a hospital discharge with a PICC line and IV antibiotics requiring weekly dressing changes and regular lab draws to monitor kidney function. A nurse conducted an initial assessment and stated that a new nurse would visit every Monday to perform these services. No nurse arrived as scheduled. After waiting several days, I contacted the company directly. I was informed that they had “left a message” and were no longer able to service my area. This was communicated only after I reached out. When I asked for assistance finding alternative care, I was told to “Google it.” As a result, my PICC line dressing remained unchanged for nearly three weeks, and no laboratory monitoring was performed. This posed a significant health risk, particularly given the medication I was prescribed. I ultimately required hospital readmission for further care. This experience reflects a serious lack of communication, professionalism, and patient safety standards. I would strongly advise healthcare providers and discharge planners to reconsider referrals to this agency for patients requiring consistent follow-up or skilled nursing care.

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Stephanie Pelton

Glory To God Amen! Collins YOU and his Entire Staff are AMAZING GRACE HOW SWEET THE SOUND! These Home Health Services have been professional skilled encouraging and supportive in EVERYTHING I NEED! Kendra! Thank You Going the Extra Mile! Janet! My Weekly RN Thank You Angel Love! May Prosperity and Successes be upon This Organization in Jesus Name! Blessings and Love! ❤️🙏🏼🌿💫

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Emante

Great!

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M E (Grannydragonfly)

Would not let these pretend nurse wannabes take care of a rock. They know nothing of nursing and care. 0 stars!!!