FAMILY HOME HEALTH SERVICES

edinburg, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1995

Key Information

Years in Operation

31

Location & Directions

Address

5213 S MCCOLL ROAD

EDINBURG, TX

Service Area

This agency serves patients in EDINBURG and surrounding areas in TX.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

96% timely care start

Care started promptly after referral

Better than average

61% improved in mobility

Based on patient outcomes

61% improved in mobility

Based on patient outcomes

64% improved in bathing

Based on patient outcomes

50% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
75%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
83%
Team Communicated Well
90%
Discussed Medicines & Safety
54%
Completed Surveys
15
9% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.1%
Flu Vaccination Rate82.2%
Improvement in Walking/Mobility60.7%
Improvement in Bathing64.3%
Improvement in Managing Medications50.1%
Improvement in Getting In/Out of Bed44.1%
Improvement in Breathing24.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score24.6%
Health Info Transfer to Provider85.6%
Health Info Transfer to Patient99.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
12 reviews
Joe Cantu

Joe Cantu

After the information provided by Mr. T. Martinez, I am thrilled to say we are in the process of switching to this Agency. Nonetheless, we have been provided with unparalleled customer service.

Verified Google review
J3 AUTO GLASS

J3 AUTO GLASS

I highly recommend Heavenly Care Provider Services! Their caregivers are compassionate, professional, and reliable. They have been a tremendous help to my family, providing excellent care and support. The staff is always available and responsive to our needs. Thank you for making a positive difference in our lives!

Verified Google review
cuahtemoc Martinez vasquez

cuahtemoc Martinez vasquez

Great customer service they really do care about their patience. I recommend this agency 100%.

Verified Google review
Carmen Tagle

Carmen Tagle

I have been a client with Heavely Care for about 8 years. I am truely blessed. They are very caring professional people. I am lucky to call them my friends. Great care and awesome people. Keep up the good work.

Verified Google review
Lisa Perkins

Lisa Perkins

What can I say, I love this company!!! They are always available when you are in need of anything. Sonia Villarreal has always been very helpful. My daughter has had 2 other agencies, and you can not compare their services and employees with HCPHS.

Verified Google review

Reviews from Google Places for FAMILY HOME HEALTH SERVICES. These are real experiences shared by families and patients.