1ST CARE HOME HEALTH AGENCY
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1999
Key Information
Location & Directions
Service Area
This agency serves patients in EL PASO and surrounding areas in TX.
Quality Highlights
Based on CMS quality data
0% falls with injury
No patients experienced falls with major injury
100% improved in mobility
Based on patient outcomes
100% improved in mobility
Based on patient outcomes
100% improved in bathing
Based on patient outcomes
80% improved managing meds
Based on patient outcomes
92% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Debra Lopez
I’m a physician, and Tender Care Home Care and Hospice exceeded my expectations. My mother was in the final stage of dementia, and we needed a hospice team that was both clinically solid and deeply compassionate. After speaking with other agencies, Tender Care was the most thorough, most responsive, and most hands-on. They answered questions patiently, moved quickly on paperwork, and helped guide us from memory care to a private senior home that was a much better environment for my mother. In her final months, Tender Care gave her dignity, compassion, and comfort and gave our family support when we needed it most. I will always be grateful.
Will Martinez
The nurse, OT and PT therapists are great. They have improved my wife’s daily quality of life tremendously . I see improvement in her after every therapy session.
Chuck Loper
I had a great experience! All the nurses were incredibly professional and caring. Special shout-out to Carla—she was nothing short of amazing. She gave me the most painless blood draws I’ve ever had. The front office staff also made things easy by handling all the inevitable paperwork smoothly and efficiently. They truly took care of everything. Highly recommend them.
Debbie Brooks
The staff at Tendercare home health is amazing. They went above and beyond for our family. The physical and occupational therapy staff are outstanding. The hospice services and staff were a strength we needed during his last weeks. Thanks!💜🕊
Edward Portillo.
I apologize for the late message. I wanted to thank you all for the exceptional care that you provided for me. Adriana was very professional and caring.. it was a pleasure to have her my nurse. Gloria I had as a nurse about a year prior. She is the epitomy of what a nurse should be. Extremely caring and sincere! Always asked how I was doing. Asked if I had any pain, questions or concerns! Gloria would text to set apt times and was always here on time! It was great to have her as my nurse and her smile always made my day! Again that you all for doing such a wonderful job!! Edward Portillo Jr
Reviews from Google Places for 1ST CARE HOME HEALTH AGENCY. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov