ARMONIA HOME HEALTH CARE AGENCY LLC

el paso, TXMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2011

Key Information

Years in Operation

15

Location & Directions

Address

7100 WESTWIND DR STE 110/115

EL PASO, TX

Service Area

This agency serves patients in EL PASO and surrounding areas in TX.

Quality Highlights

Based on CMS quality data

0.55% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

98% improved in bathing

Based on patient outcomes

Better than average

91% timely care start

Care started promptly after referral

Better than average

70% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
88%
Rated 9 or 10 (Excellent)
95%
Team Gave Professional Care
94%
Team Communicated Well
98%
Discussed Medicines & Safety
90%
Completed Surveys
31
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care91.3%
Flu Vaccination Rate31.9%
Improvement in Walking/Mobility94.4%
Improvement in Bathing97.5%
Improvement in Managing Medications70.2%
Improvement in Getting In/Out of Bed90.5%
Improvement in Breathing60.4%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score62.2%
Health Info Transfer to Provider86.5%
Health Info Transfer to Patient89.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
29 reviews
marc Fowler

marc Fowler

Valeria was a great help she was the nicest sweetest person I greatly appreciate her hospitality and kindness we need more people like her

Verified Google review
Lettie's Hair Studio

Lettie's Hair Studio

Highly recommend this company! Valeria and all of the nurses at this facility took great care of my dad after he was discharged from the hospital! Explained everything everything step of the way and made us feel like family!

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Jamel Guyton

Jamel Guyton

Super excited to be able to place my Grandmother in the care of Armonia home health. They are very tentative, respectful, and empathetic to how their patient feels. They listen to her and actually hear what she is saying. Also Ms. Valeria is the best she looks out for my Grandmother as if she were her own mother. Armonia Home Health is top tier and I’d definitely advise you guys to look their way when it pertains to your loved ones. Thanks Armonia Home Health I really appreciate you guys.

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Jarvas Morris

Jarvas Morris

Very nice and easy people to work with. Valeria is a rockstar! Explains everything in detail and makes you feel comfortable! I would highly recommend

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Jeff Ziegler

Jeff Ziegler

The nurses & caregivers that came to my home are friendly, compassionate & professional. The office & owners I cannot say the same. A nurse that had been visiting me for a year & a half or more suddenly stopped & a new nurse started visiting. No explanation, no notice, nothing. Sad the owners don't realize the clients get used to an individual & would like a heads up or notice or some explanation. Now, today I have been discharged by the RN who comes every 6 weeks for recertification. To my total surprise this was no recertification, but termination of service because MEDICARE says I do not need home health service. Again, no advance notice, no call saying perhaps if my primary care doctor submitted another order for home health services. Once again I'm not afforded an opportunity to say goodbye to a nurse who had been seeing me weekly for months! It also puts the RN in an awkward position of having to be the bearer of this news. No way to run a business, in my humble opinion. Again, the nurses & field personnel are top notch, the office/ownership, not even close to being professional, caring or empathetic to their clients!

Verified Google review

Reviews from Google Places for ARMONIA HOME HEALTH CARE AGENCY LLC. These are real experiences shared by families and patients.