CAPROCK HOME HEALTH SERVICES INC

el paso, TXMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1991

Key Information

Years in Operation

35

Location & Directions

Address

11180 LA QUINTA

EL PASO, TX

Service Area

This agency serves patients in EL PASO and surrounding areas in TX.

Quality Highlights

Based on CMS quality data

0.68% falls with injury

Low rate of falls with injury

Better than average

82% improved in mobility

Based on patient outcomes

Better than average

82% improved in mobility

Based on patient outcomes

Better than average

85% improved in bathing

Based on patient outcomes

Better than average

76% improved in breathing

Based on patient outcomes

Better than average

99% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
83%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
97%
Team Communicated Well
96%
Discussed Medicines & Safety
90%
Completed Surveys
21
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.3%
Flu Vaccination Rate80.3%
Improvement in Walking/Mobility82.3%
Improvement in Bathing85.0%
Improvement in Managing Medications73.9%
Improvement in Getting In/Out of Bed84.5%
Improvement in Breathing76.5%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score54.8%
Health Info Transfer to Provider65.6%
Health Info Transfer to Patient98.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.9
14 reviews
John Ross

John Ross

They are awesome!!

Verified Google review
Cat

Cat

I’ve never even been here but someone driving around their company car is driving super recklessly

Verified Google review
Robert Poe

Robert Poe

Excellent Family owned and operated company that believes in quality healthcare for all patients.

Verified Google review
Lisa Logan

Lisa Logan

They wouldn't help me. Then didn't let anyone know so I could get help. Not a responsible or reliable company.

Verified Google review
Irene Saenz

Irene Saenz

I believe they have attended my home health need attentively and precisely.

Verified Google review

Reviews from Google Places for CAPROCK HOME HEALTH SERVICES INC. These are real experiences shared by families and patients.