CUIDADO CASERO HOME HEALTH OF EL PASO INC

el paso, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1998

Key Information

Years in Operation

28

Location & Directions

Address

1617 E MISSOURI

EL PASO, TX

Service Area

This agency serves patients in EL PASO and surrounding areas in TX.

Patient Satisfaction

3/5
Would Recommend:81%
Rate 9-10:77%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.75% falls with injury

Low rate of falls with injury

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

97% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
81%
Rated 9 or 10 (Excellent)
77%
Team Gave Professional Care
89%
Team Communicated Well
84%
Discussed Medicines & Safety
83%
Completed Surveys
57
38% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care62.5%
Flu Vaccination Rate85.0%
Improvement in Walking/Mobility100.0%
Improvement in Bathing94.8%
Improvement in Managing Medications99.8%
Improvement in Getting In/Out of Bed87.1%
Improvement in Breathing97.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score40.0%
Health Info Transfer to Provider97.2%
Health Info Transfer to Patient96.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
25 reviews
Gloria Vazquez

Gloria Vazquez

This is one of the worst home health care agencies!! Do not use them for your after care, the nurse is never on time. The therapist always change the time of the appointment as well, makes it hard for my mother to move her drs appointments around! They are definitely not organized at all!

Verified Google review
Yamile Hernandez

Yamile Hernandez

This place doesn't guarantee the services they advertise. They hire just about anyone. It's hard to find someone to really maintain your house clean since the staff doesn't want to get involved and since they say the providers aren't there so much to do stuff around the house but are mostly there just to take care of the patient. I can't do much about this situation because I don't have power of attorney over my mother who has dementia and cannot help herself either!

Verified Google review
Monica Ruiz

Monica Ruiz

Cuidado Casero Hospice is the best care we could have found for our beloved Mother. They had the best bed side manners and loving and caring nurses especially Ariana Llamas. It was such a hard time for our family to let go of our loved and cherished Mother but with the love and support we got from this specific hospice we did not feel alone. They were there for us every time we had questions and concerns. There was never any hesitation to answer questions or to come to see our Mother. We loved this place and recommend for the a person you love with all of your heart ❤️ Love The Martínez Family

Verified Google review
Bryant Contreras

Bryant Contreras

Excellent care for those you love, the patients are treated as family. If your looking for care for a loved onet thisis the place to receive services.

Verified Google review
Viena Pagan

Viena Pagan

The nurse is supposed to come at least once a week but doesn't . They are supposed to pick certain info and don't.

Verified Google review

Reviews from Google Places for CUIDADO CASERO HOME HEALTH OF EL PASO INC. These are real experiences shared by families and patients.