DESERT STAR HOME HEALTH is a Medicare-certified home health agency located in EL PASO, TX. CMS quality of patient care rating: 1.5 out of 5 stars. Google rating: 4.3 out of 5 from 11 reviews.
DESERT STAR HOME HEALTH
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2012
Key Information
Location & Directions
Service Area
This agency serves patients in EL PASO and surrounding areas in TX.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0% falls with injury
No patients experienced falls with major injury
65% improved in mobility
Based on patient outcomes
65% improved in mobility
Based on patient outcomes
65% improved in bathing
Based on patient outcomes
52% improved managing meds
Based on patient outcomes
51% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Carlos Madero
Great agency,very professional 💯% recommended thank you very much Omar for your help.
Deborah Hernandez
Hello, I had a good experience with Desert Star and the care my uncle received. The entire team was professional, compassionate, and attentive to my uncle’s needs, but I want to especially highlight the nurse,Omar, who cared for my uncle. His kindness and education made all the difference to his recovery.
Richard Polick
Extremely unprofessional and unreliable agency. Does not show up on time or at all. Terrible at communication and just shows up for care whenever they feel like. If you have an option stay away! If we could give a zero star review we would
Maria Olivas
Staff and Manager Carmen were very nice and professional. Thank you Carmen for helping with my husband's medicine. We appreciate you very much.
Mary Luna
Is an excellent agency, we received a very kind and professional treatment from the nurses and their staff when we called their office, they attend us very well.
Reviews from Google Places for DESERT STAR HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov