GRANDVIEW HEALTH AT HOME

el paso, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2001

Key Information

Years in Operation

25

Location & Directions

Address

4141 PINNACLE STREET SUITE 209

EL PASO, TX

Service Area

This agency serves patients in EL PASO and surrounding areas in TX.

Patient Satisfaction

4/5
Would Recommend:85%
Rate 9-10:93%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.3% falls with injury

Low rate of falls with injury

Better than average

96% timely care start

Care started promptly after referral

Better than average

60% improved in mobility

Based on patient outcomes

60% improved in mobility

Based on patient outcomes

69% improved in bathing

Based on patient outcomes

62% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
85%
Rated 9 or 10 (Excellent)
93%
Team Gave Professional Care
92%
Team Communicated Well
86%
Discussed Medicines & Safety
84%
Completed Surveys
86
36% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.7%
Flu Vaccination Rate73.6%
Improvement in Walking/Mobility60.5%
Improvement in Bathing69.0%
Improvement in Managing Medications61.7%
Improvement in Getting In/Out of Bed64.4%
Improvement in Breathing58.1%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.3%

Lower is better

Discharge Function Score11.9%
Health Info Transfer to Provider27.6%
Health Info Transfer to Patient73.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
6 reviews
Ernesto Silva

Ernesto Silva

I have nothing but good things to say about Grandview. Its been a please workung with Grandview to assist with any in home care needs of patients. Thier nurses are very knowledgeable and caring.

Verified Google review
Mary Lee Johns

Mary Lee Johns

We have had such a great experience with GrandView, both with palliative care, and then with hospice. Their personnel were were kind, sensitive, timely, and capable. We would highly recommend GrandView to anyone with home healthcare needs.

Verified Google review
Melissa Rivas

Melissa Rivas

Had a great experience with them and they treated my grandmother so well when she was in hospice, especially the nurses who went and attended during what can be such a difficult time. A big thank you to Scott and Christina who were amazing at what they do. I recommend.

Verified Google review
Jacob

Jacob

Their team has been nothing but excellent during this time taking care of my grandfather. It has been great to have the nurses treat him from the comfort of his own home. A very caring team.

Verified Google review
Arielle Heri

Arielle Heri

Wonderful place. They took care of my grandmother very well. Love the convenience of having a healthcare provider come to your home!

Verified Google review

Reviews from Google Places for GRANDVIEW HEALTH AT HOME. These are real experiences shared by families and patients.