LA FAMILIA HOME HEALTH INC

el paso, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1998

Key Information

Website

Not Available

Years in Operation

28

Location & Directions

Address

2720 E YANDELL DR STE 106

EL PASO, TX

Service Area

This agency serves patients in EL PASO and surrounding areas in TX.

Patient Satisfaction

5/5
Would Recommend:88%
Rate 9-10:95%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.65% falls with injury

Low rate of falls with injury

Better than average

100% timely care start

Care started promptly after referral

Better than average

65% improved in mobility

Based on patient outcomes

65% improved in mobility

Based on patient outcomes

66% improved in bathing

Based on patient outcomes

72% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
88%
Rated 9 or 10 (Excellent)
95%
Team Gave Professional Care
93%
Team Communicated Well
94%
Discussed Medicines & Safety
95%
Completed Surveys
43
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.6%
Flu Vaccination Rate51.7%
Improvement in Walking/Mobility65.4%
Improvement in Bathing66.3%
Improvement in Managing Medications71.9%
Improvement in Getting In/Out of Bed75.4%
Improvement in Breathing61.7%
Pressure Ulcer Rate1.1%

Lower is better

Falls with Major Injury2.6%

Lower is better

Discharge Function Score32.4%
Health Info Transfer to Provider99.4%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
9 reviews
christopher velarde

christopher velarde

Very professional people and very helpful

Verified Google review
cruz ramos

cruz ramos

We have been using the services of La Familia home health for approximately three years now. I have nothing but good things to say about this agency. Like anything else, there have been a few hiccups along the way, but the positives outweigh the negatives. My mom's providers are friendly and hardworking, especially Yolanda Ramirez Arras. The office staff is always willing to help and do what is in their power to assist. Desire, Letty, and Iskra have always accommodated my mom's needs as best as they could. We can always count on Monica, Olga, and Diana to fill in, always with a smile and hardworking, when my mom's providers call in. The provider's supervisor, Rick, is very attentive, helpful, and willing to listen when we have a problem. And not to mention Cheryl—I have never seen a woman take her job so seriously and actually care about the care of the clients. La Familia has always made us feel like family, and we really appreciate all of you from the bottom of our hearts. Thank you!"

Verified Google review
William Alvarado

William Alvarado

Always recommend la familia for provider and nursing services!

Verified Google review
Rumalda Garcia

Rumalda Garcia

I would like to give special thanks to La Familia Home Health especially those that helped me after my surgeries: Sylvia Cardona who helped with my hygiene at home, my nurse Karen who took all my vitals and concerns with my doctors and prescriptions, Juan my physical therapist who saw that i was getting the proper excersice and finally Romana who assigned them to me. I will miss them all but that shows that i am getting well. My thanks to La Familia

Verified Google review
Gabriela Pineda

Gabriela Pineda

Very courteous customer service

Verified Google review

Reviews from Google Places for LA FAMILIA HOME HEALTH INC. These are real experiences shared by families and patients.