OUR ANGEL HOME HEALTH

el paso, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2004

Key Information

Website

Not Available

Years in Operation

22

Location & Directions

Address

6080 SURETY DRIVE SUITE 215

EL PASO, TX

Service Area

This agency serves patients in EL PASO and surrounding areas in TX.

Patient Satisfaction

2/5
Would Recommend:77%
Rate 9-10:79%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.69% falls with injury

Low rate of falls with injury

Better than average

81% improved in mobility

Based on patient outcomes

Better than average

81% improved in mobility

Based on patient outcomes

Better than average

82% improved in bathing

Based on patient outcomes

Better than average

78% improved managing meds

Based on patient outcomes

Better than average

75% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
77%
Rated 9 or 10 (Excellent)
79%
Team Gave Professional Care
87%
Team Communicated Well
80%
Discussed Medicines & Safety
68%
Completed Surveys
74
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care93.9%
Flu Vaccination Rate77.9%
Improvement in Walking/Mobility80.9%
Improvement in Bathing81.8%
Improvement in Managing Medications78.2%
Improvement in Getting In/Out of Bed77.0%
Improvement in Breathing75.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.7%

Lower is better

Discharge Function Score34.1%
Health Info Transfer to Provider89.6%
Health Info Transfer to Patient87.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
6 reviews
Rod Campbell

Rod Campbell

I saw Mr Guerrero the owner for this place. Park his white Tesla in handicap spots with out proper parking. I did notice the parking lot at the place was full. But he nonchalantly was able to access his car conveniently not caring for people who actually need the spot. If this is the OWNER being a disrespectful human. What makes you think he’s a better person while practicing his business.

Verified Google review
Luis Rosales

Luis Rosales

How presumptuous can a business be...but Our Angel Home Health...wow (and not in a good way). First, upon review of the documentation, I noticed that it is in Spanish. We are a bilingual family. How dare they presume we could only speak or read in Spanish. Then, today, they come to house to take my mom's vitals with no gloves and without sanitizing their hands. NO GLOVES!! What kind of health care are they giving? Where did they get training? Horrible! The state boards need to be informed.

Verified Google review
Daniel Castro

Daniel Castro

Great services

Verified Google review
Manny Olivas

Manny Olivas

No written review provided

Verified Google review
Corinna Crandall

Corinna Crandall

Unreliable... They have left my mother alone.... They leave early... They left food out and my mom who has dementia they ate spoiled food.... The caregivers quit all the time...I am filing a complaint with the state... I wouldn't use this company to walk my dog.... Please don't trust them to take care of ur parents

Verified Google review

Reviews from Google Places for OUR ANGEL HOME HEALTH. These are real experiences shared by families and patients.

OUR ANGEL HOME HEALTH - Home Health Agency in El Paso, Texas