SANTA FE HOME CARE LLC

el paso, TXMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2005

Location & Directions

Address

611 NEWMAN

EL PASO, TX

Service Area

This agency serves patients in EL PASO and surrounding areas in TX.

Quality Highlights

Based on CMS quality data

1.21% falls with injury

Low rate of falls with injury

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

89% improved in bathing

Based on patient outcomes

Better than average

82% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
80%
Team Gave Professional Care
87%
Team Communicated Well
90%
Discussed Medicines & Safety
83%
Completed Surveys
30
15% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate80.3%
Improvement in Walking/Mobility82.9%
Improvement in Bathing88.8%
Improvement in Managing Medications81.5%
Improvement in Getting In/Out of Bed89.9%
Improvement in Breathing90.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score54.6%
Health Info Transfer to Provider78.8%
Health Info Transfer to Patient98.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
24 reviews
Melissa Contreras

Melissa Contreras

Santa Fe home care was very professional and caring during my therapy during COVID. The occupational therapist was very motivating and helped me reach my goal. The nurse was also helpful and had excellent bedside manner. Everything ran smoothly with my insurance and I highly recommend their care.

Verified Google review
Richard Seanez

Richard Seanez

My doctor wanted me to do physician requested therapy. Immediately the staff scheduled a therapist within a day a therapist came to evaluate me. The therapy went well and Royce was extremely professional. Thank you Royce. Everyone at Santa Fe thank u for your professionalism and kindness

Verified Google review
Sally Wolf

Sally Wolf

Working with Santa Fe has been a very good experience. I get answers quickly and their Liaison Priscilla has been great! She very professional and goes out of her way to get things done .

Verified Google review
David Hekking

David Hekking

I’ve had nothing but positive experiences with Santa Fe every time that we’ve need services. The nursing staff is great with the individuals. Whenever I have a question I know I can count on Priscilla to help me get the answer and guide me through the steps needed.

Verified Google review
Leo Spradling

Leo Spradling

I have had nothing but great experiences with Santa Fe Home Health their staff is very friendly and helpful and their Marketing Rep Priscilla is absolutely amazing and is one of the most caring people I have ever met!! She is always available and is extremely helpful with all of our concerns!! I highly recommend not only Priscilla she is one of a kind, but there entire staff as well!!!

Verified Google review

Reviews from Google Places for SANTA FE HOME CARE LLC. These are real experiences shared by families and patients.