UNIVERSAL HEALTH SERVICES

fort worth, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1994

Key Information

Years in Operation

32

Location & Directions

Address

1208 COUNTRY CLUB LANE STE #B

FORT WORTH, TX

Service Area

This agency serves patients in FORT WORTH and surrounding areas in TX.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

79% improved in mobility

Based on patient outcomes

Better than average

79% improved in mobility

Based on patient outcomes

Better than average

83% improved in breathing

Based on patient outcomes

Better than average

70% improved in bathing

Based on patient outcomes

63% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
70%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
88%
Team Communicated Well
89%
Discussed Medicines & Safety
77%
Completed Surveys
28
16% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care73.7%
Flu Vaccination Rate91.9%
Improvement in Walking/Mobility78.8%
Improvement in Bathing70.2%
Improvement in Managing Medications63.0%
Improvement in Getting In/Out of Bed71.4%
Improvement in Breathing82.5%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score47.3%
Health Info Transfer to Provider19.4%
Health Info Transfer to Patient74.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
17 reviews
Lori Knowles

Lori Knowles

Universal became second family when my mother was placed on hospice. The team assigned to help us was incredible, professional, knowledgeable, and compassionate. They made my mother's dying wish to stay home possible and brought out the needed equipment when it was time within hours. Their staff are literal angels on this earth and my father and I will be forever grateful.

Verified Google review
Robbie Rodgers

Robbie Rodgers

I want thank Ana and the entire Universal Hospice team for making moms last months, weeks, days and hours comfortable and peaceful. The nursing staff are an amazing group who show compassion, empathy and respect to my 89 year old mother. Also keeping the family updated with how things were going and making sure we were taken care of as well. Both my mom (2023) and dad (2007)passed away at this facility the care and love given to them by the staff is so comforting for a family. Thanks again for all you do to make a sad and sorrowful time easier on family and friends.

Verified Google review
Mya Tyeskie

Mya Tyeskie

Special thanks to Nurse Joe Wallace, he has been exceptionally supportive, helpful, and very comforting. During the passing of my grandfather on the morning of Easter Sunday 2023, he went over and beyond for the Thompson Family. He treated us as his own, and exceeded every expectation that I can family could possibly ask and hope for during a time like this. He stayed connected during my grandfathers passing. Great provider! On behalf of the Thompson Family we thank you Nurse Wallace, you’re heaven sent!

Verified Google review
Alexandra Allred

Alexandra Allred

When our mother fell/broke her pelvis in Mansfield, Texas, throwing her Alzheimer's beyond all torture and sending her to hospice ... the family was both stunned and unprepared. Initially, I had resisted Universal Health because it seemed far away and I was just scared about hospice. This turned out to be the very best thing we could have ever done. Emotionally, spiritually, mentally, even physically -- they were so good for us. They care for and loved our mom in a way that we can only now appreciate. It hurts - even now - to write a 'review' about my mother's passing but in honor of my mother, I want other families with hurting/ailing loved ones to know that this is the place you want to be in those final hours. Mom died on Christmas eve - she died peacefully, without the agony she had been in before, and with us by her side. xxoo

Verified Google review
TT TT

TT TT

Remarkable!!! We have been here for over a week with multiple visits from friends and family. We have stayed plenty of days & stayed over several nights so we see the consistency that makes everything flow. We definitely appreciate the staff more than words can say. This place is a blessing that can be felt as soon as you walk into the facility. The "at-home" feel is something that is helping everyone during this time of our lives. There are so many things that leave you in awe from the staff to the layout all the way to the amenities. Never being in this type of situation leaves so many questions about the "what is" or "what happens when" hospice is needed. All of your questions and concerns are fully addressed. You will have a full understanding as to where life has taken you and your loved one. From the moment you walk in the door you are met with a friendly greeting. It is truly a lovely place that you appreciate as you began the transition in your family knowing that your loved one is in great hands. God has truly blessed us & this place.

Verified Google review

Reviews from Google Places for UNIVERSAL HEALTH SERVICES. These are real experiences shared by families and patients.