PRESTONWOOD HOME HEALTHCARE LLC
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2011
Key Information
Location & Directions
Service Area
This agency serves patients in GRAND PRAIRIE and surrounding areas in TX.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Google Reviews
Victor Linzy
This is the worst agency ever.the supervisor John is very ignorant and unprofessional and doesn't care about the clients whatsoever he doesn't even know what the basic duties of the attendants are that are required to perform light house keeping duties even after making several complaints to this agency about the continuous verbal abuse by the attendant named Helen who is an argumentative uneducated attendant that yells and screams at her clients if she can't have her way and is unwilling to adapt to the clients environment,and her supervisor John doesn't care that she exhibits unprofessional and aggressive behavior traits and has demonstrated in his lack of showing any type of empathy or compassion for his clients Home health care agencies are suppose to care for it's clients no matter what and not as an opportunity to increase their bottom line
Rick Snyder
in reference to my previous review, which google doesn't want to allow me to make any changes. in all fairness to both the company and CELISTINA. MY caregiver and i pulled all the documents necessary and have banded with Prestonwood in order to resolve the issues. Hopefully everything will resolve favorably for all parties involved preserving the integrity of each. So, thanks be to Celistina for going to bat for her workers and patients
Ricky Snyder
I have been a client of theirs for over 7 years. It has been through many changes. From the patient point of view. They have been great. They've lost a really exceptional worker Tammy, but have many other great ones. However from an employee point of view. You had better keep all your clocking in and outs time sheets and document your clients hospital stays and e. r. visits for up to ten years or you just might get stiffed for several thousands of dollars. You will be asked to pay large sums of money if you don't keep documents to prove your integrity and innocence..
E.G Grace
Beware!!! do not.. I repeat do not hire this company to care for yourself or anyone you love! They send people who are not experienced! My son had such bad wounds his legs had to be amputated the caregivers at Prestonwood sent were lazy and would NOT turn him knowing my son was paralyzed. They would leave early sleep on the job stay in their car on the clock. This company needs to be shut down! Asap
Lisa Forester
Dr. Fernandez and his staff have been amazing. I highly recommend this practice.
Reviews from Google Places for PRESTONWOOD HOME HEALTHCARE LLC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov