UNITED HOME CARE

harlingen, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1997

Key Information

Years in Operation

29

Location & Directions

Address

2405 E HARRISON AVE

HARLINGEN, TX

Service Area

This agency serves patients in HARLINGEN and surrounding areas in TX.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.09% falls with injury

Low rate of falls with injury

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
89%
Team Communicated Well
88%
Discussed Medicines & Safety
81%
Completed Surveys
240
14% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate99.9%
Improvement in Walking/Mobility100.0%
Improvement in Bathing100.0%
Improvement in Managing Medications100.0%
Improvement in Getting In/Out of Bed100.0%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.1%

Lower is better

Discharge Function Score96.3%
Health Info Transfer to Provider97.9%
Health Info Transfer to Patient99.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.1
7 reviews
Russell Wall

Russell Wall

Mom got home nursing and physical rehab. She said she would call the doctor about an issue she lied. Physical therapy came twice. Gave her a paper so she can work out solo. What is the point of a therapist if I'm doing all the work. Don't recommend, they don't care about the people.

Verified Google review
Diana Ikerd

Diana Ikerd

First let me say 5 stars for the nurses. Fabulous, caring individuals with best interests of patient obvious. Zero for office/admin staff. First they tell you everything covered, all is good. Then they call back because (apparently) they just found out they are not in my network. Now I have a $50+ copay per visit. When asked why they didn't disclose this, it was not their fault. I ended the service and they had the gall to tell me they were required to do a discharge visit (another copay). As if I'm going to allow them in my home

Verified Google review
Greg Alvarado

Greg Alvarado

Excellent service they provide for my father

Verified Google review
Betty Agado

Betty Agado

These people genuinely care about their patients. It is not about the money with this home health company.

Verified Google review
Kay Garcia

Kay Garcia

Such a friendly atmosphere.

Verified Google review

Reviews from Google Places for UNITED HOME CARE. These are real experiences shared by families and patients.