BENCHMARK HOME HEALTH

houston, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2013

Key Information

Years in Operation

13

Location & Directions

Address

2855 WESTMINSTER PLAZA DR

HOUSTON, TX

Service Area

This agency serves patients in HOUSTON and surrounding areas in TX.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:92%

Based on patient surveys

Quality Highlights

Based on CMS quality data

3.77% falls with injury

Low rate of falls with injury

Better than average

76% improved in mobility

Based on patient outcomes

Better than average

76% improved in mobility

Based on patient outcomes

Better than average

79% improved in bathing

Based on patient outcomes

Better than average

81% improved in breathing

Based on patient outcomes

Better than average

100% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
92%
Team Gave Professional Care
95%
Team Communicated Well
89%
Discussed Medicines & Safety
77%
Completed Surveys
51
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate86.4%
Improvement in Walking/Mobility75.8%
Improvement in Bathing79.3%
Improvement in Managing Medications67.5%
Improvement in Getting In/Out of Bed84.4%
Improvement in Breathing80.7%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury3.8%

Lower is better

Discharge Function Score42.1%
Health Info Transfer to Provider61.5%
Health Info Transfer to Patient83.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
52 reviews
Allison C.

Allison C.

It's a nice facility. The cafeteria staff was very kind and the apartments are nice. They could not have been worse to my mom. So many bad things happened. If your loved one has ANY cognitive issues, don't choose the Abbey. Eagle's trace is much better. It's like a family there. Brookdale down the street is great for assisted living or memory care. But please don't choose The Abbey.

Verified Google review
Nahla Nasser

Nahla Nasser

If you’re looking for an assisted living or Memory Care , you should check out the Abbey. The staff is very caring and they attend to the individual needs of our loved ones. Every day, I leave the place with a peace of mind that my loved one is well taken care of. The Directors welcome feedback and they respond promptly to them. It started when Sahar gave me a tour and was so patient showing me around and answering all my questions. She was welcoming and genuinely interested in accommodating my loved one. The Director of assisted living Rukayat and the Director of wellness Priscilla are there anytime I need them. The CNAs and nurses are well trained and competent in addressing the loved ones’ needs. Thank you so much, The Abbey Staff for being amazing!

Verified Google review
Taylor Hamilton

Taylor Hamilton

I recently toured The Abbey with my mother and had such a great experience—it’s definitely at the top of my list! Sahar was amazing throughout the whole visit. She was warm, welcoming, and super patient with all my questions. She took the time to show me around and explain everything in detail, which really made me feel comfortable. The entire place has such a cozy, homey vibe. It’s clear the staff genuinely care about the residents—they were so friendly, and I could see real connections between them and the people who live there. The rooms were spacious and bright, and the common areas felt inviting, like a place you’d actually want to hang out. What stood out most was how much effort they put into creating a community, not just a living space. I left feeling really good about the idea of choosing The Abbey. If you're looking for a senior living option, I’d recommend checking it out and asking for Sahar—she’s the best!

Verified Google review
Fakrat Alapa

Fakrat Alapa

As a mental health professional who often works with aging clients and families considering safe and supportive options for their loved ones, I’ve had the pleasure of recommending The Abbey time and time again. This community stands out as one of the warmest, most affordable senior living options I’ve encountered. From the moment you walk in, it’s clear that this isn’t just a place for seniors to live—it’s a place for them to thrive. The Abbey goes above and beyond to create an environment of genuine care and respect. Whether it’s the attentive concierge, the friendly housekeeping team, or the skilled caregivers in assisted living, every interaction feels personal and heartfelt. My clients have mentioned Sahar as a standout because she is accommodating to clients who want either Independent and Assisted living. I also appreciate the patience she has when answering my questions. Families I’ve referred here consistently tell me how much they appreciate the sense of community, safety, and the overall peace of mind they feel knowing their loved ones are in great hands. The Abbey provides this exceptional level of care without an exorbitant price tag, making it an excellent choice for families seeking high-quality senior living on a budget. For my clients, it’s a place that balances affordability with the warmth and attention their aging parents deserve. I’ll continue to recommend The Abbey because I’ve seen firsthand how much of a difference it makes for seniors and their families. If you’re looking for a safe, caring, and well-run community for your loved ones, The Abbey is a choice i and my clients can feel confident about.

Verified Google review
Trudy Ray

Trudy Ray

My mother initially did not want to move from her Independent Living facility in Illinois to Assisted Living in Texas. But it was time. Staff at The Abbey worked with mom to make her feel comfortable and welcome. They helped her get involved in activities and adjust to her new environment. Some of the assistants even took extra care to make her feel special. The accommodations at The Abbey are of high quality, and the staff members are approachable at all levels. They promptly addressed any concerns, and we were satisfied with their solutions. The Abbey enabled my mother to maintain her independence while providing assistance when needed. This was a win-win for all. I'm glad I selected The Abbey as my mother's new residence in Texas.

Verified Google review

Reviews from Google Places for BENCHMARK HOME HEALTH. These are real experiences shared by families and patients.