COASTAL MEDICAL SERVICES INC

houston, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1995

Key Information

Website

Not Available

Years in Operation

31

Location & Directions

Address

8303 SOUTHWEST FREEWAY SUITE 820

HOUSTON, TX

Service Area

This agency serves patients in HOUSTON and surrounding areas in TX.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

96% improved in bathing

Based on patient outcomes

Better than average

85% improved managing meds

Based on patient outcomes

Better than average

97% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care84.5%
Flu Vaccination Rate24.3%
Improvement in Walking/Mobility99.6%
Improvement in Bathing96.5%
Improvement in Managing Medications85.2%
Improvement in Getting In/Out of Bed95.4%
Improvement in Breathing96.6%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score67.5%
Health Info Transfer to Provider86.2%
Health Info Transfer to Patient87.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

1.7
14 reviews
melissa olson

melissa olson

They never call and check on me. They have a tendency to not pay my son. They are just terrible. I'm fixing to switch companies

Verified Google review
Jessie Houston

Jessie Houston

Very slow in response, communication and appears to concentrate more on procedure and legality rather than patient care.

Verified Google review
alberta warren

alberta warren

Haven’t gotten my check, they lying and saying they sent it and didn’t.

Verified Google review
Deborah Salazar

Deborah Salazar

Been waiting on my last check for about 2months already. SMH!

Verified Google review
LaDonna

LaDonna

If it were possible to give negative stars I would. EXTREMELY disorganized and care was inconsistent. There were 2 caregivers that were excellent but unfortunately you cannot sustain a business with 2 employees. When caring for others (especially the elderly) consistent, competent care is non negotiable. The administration was even worse lacking any business sense, compassion or empathy. Not to mention they lie and had total disregard to the strain they were putting on the families. The strain they were employed to lessen and consistently failed to do. Partner that with how horribly they treated some of their own employees. I would not reccomend this company to anyone. If you value and expect quality care PLEASE, go find elsewhere

Verified Google review

Reviews from Google Places for COASTAL MEDICAL SERVICES INC. These are real experiences shared by families and patients.