HCA HOUSTON HEALTHCARE AT HOME

houston, TXMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2003

Location & Directions

Address

12606 WEST HOUSTON CENTER BLVD STE#300

HOUSTON, TX

Service Area

This agency serves patients in HOUSTON and surrounding areas in TX.

Patient Satisfaction

2/5
Would Recommend:71%
Rate 9-10:80%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.61% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

91% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
80%
Team Gave Professional Care
86%
Team Communicated Well
78%
Discussed Medicines & Safety
74%
Completed Surveys
155
15% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.4%
Flu Vaccination Rate85.0%
Improvement in Walking/Mobility92.5%
Improvement in Bathing94.1%
Improvement in Managing Medications91.3%
Improvement in Getting In/Out of Bed92.4%
Improvement in Breathing94.8%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score73.8%
Health Info Transfer to Provider67.7%
Health Info Transfer to Patient94.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.7
7 reviews
Trish F

Trish F

Everyone has been so helpful in getting my loved one set up with services. Their staff has provided excellent care.

Verified Google review
Kimberly Clark

Kimberly Clark

Jayzyle, a Clinical Manager very rude, the company on a whole dosen't concern themselves with your time at all. Very poor customer service. They have wound care Nurses that straight tells you they will not give you 48 hours Notice when coming to your home. When they are scheduled to come to your home if something changes they will not call you. Very unprofessional company.

Verified Google review
Denetria Smith

Denetria Smith

Rude lady at front desk ,bad customer service

Verified Google review
Cas Michella

Cas Michella

If you care about your loved one, keep far away from this HHA

Verified Google review
Kaden Green

Kaden Green

Love it

Verified Google review

Reviews from Google Places for HCA HOUSTON HEALTHCARE AT HOME. These are real experiences shared by families and patients.