HEART HOME HEALTH CARE INC

houston, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1996

Key Information

Website

Not Available

Years in Operation

30

Location & Directions

Address

9103 SCOTT STREET

HOUSTON, TX

Service Area

This agency serves patients in HOUSTON and surrounding areas in TX.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
76%
Rated 9 or 10 (Excellent)
74%
Team Gave Professional Care
91%
Team Communicated Well
88%
Discussed Medicines & Safety
78%
Completed Surveys
12
12% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Google Reviews

3.6
22 reviews
Tiffany Rice

Tiffany Rice

My observation about this facility is that the staff is very assertive. When you go in the office they greet you with a smile and hospitality. Ms. Remona and Ms., Chee in the front will make you feel welcome, I really do appreciate their outgoing stride to help me. I notice they have snacks and provide supplies you need for your patients. Since i been there i feel welcome and the cool to be around them.

Verified Google review
Debra Bingham

Debra Bingham

I'm a very patient person but am totally fed up with them AND the people they've sent. I fired the last worker AND them today. I've tried my best to deal with them for 3years and can't take anymore. I don't think they bother to even interview these people much less try to match them with what people need. They've sent people to me that have yelled at me in public, that refused to work at all or if they 'worked' didn't bother to do a good job, that haven't come in when scheduled, etc... How hard is to wash a dish and get it clean or to rinse out the sink when done? I even rinse dishes after I use them so they're not crusty with food when the worker come in! I'm done!!!

Verified Google review
Olivia Pope

Olivia Pope

We looked everywhere to find an agency to accommodate mother and my spirit didn't sit right. But once we met this staff we knew this was the one! Everyone met us with a warm friendly smile and made us feel like family! We have been with this agency for several months now with no complaints! The new management team has really did an amazing job with this agency! The staff is VERY dependable and reliable, their ALWAYS on time! They give mother a complimentary call the day before to remind her the time their coming! In the healthcare field it's hard to find a team that's dedicated and love what they do and we're blessed to have Heart Home Health Care Agency on our team! It takes a village to care for our loved ones and we're honored to have them apart of our village!!!!THANK YOU FOR ALL THAT YOU DO! I can sleep at night knowing mother is in good hands!!!!

Verified Google review
Darlene C

Darlene C

Im very disappointed with this Agency for the past week and half I keep getting told they are sending a care provider and every day no one shows up oh one did only to introduce there self for 5 min and then leave only to not return the next day. I keep speaking with a person name Ramona and she told me she would be in the office today A Saturday to call if no one showed up I did call and the answer serves answered All i have been getting is nothing but lies if i could put zero star i would

Verified Google review
Vanessa Grant

Vanessa Grant

The company is very unprofessional! From the time you walk in the door until you meet the administrator and everyone in between they are rude and disrespectful! Patients do not receive adequate care and the patients continue to complain! I would not ever use this place for a member of my family!!!!!!!!

Verified Google review

Reviews from Google Places for HEART HOME HEALTH CARE INC. These are real experiences shared by families and patients.