PRESTIGE CARE HEALTH SERVICES INC

houston, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2003

Key Information

Website

Not Available

Years in Operation

23

Location & Directions

Address

8313 SOUTHWEST FREEWAY SUITE #235

HOUSTON, TX

Service Area

This agency serves patients in HOUSTON and surrounding areas in TX.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

100% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
90%
Rated 9 or 10 (Excellent)
100%
Team Gave Professional Care
93%
Team Communicated Well
84%
Discussed Medicines & Safety
86%
Completed Surveys
13
17% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate63.9%
Falls with Major Injury0.0%

Lower is better

Health Info Transfer to Provider65.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

1
1 review
Bobbie Beasley

Bobbie Beasley

Prestige Homecare of Spring If you are considering using Prestige Homecare to meet the needs of your loved one, let me encourage you to continue considering them but with these facts from our recent experience. 1. The “face” of Prestige is Ms. Kierra Reynolds. She is as sweet and nice as can be & you will enjoy visiting with her. She does listen & tries to find an appropriate “match” for you. 2. When you are told that they are “bonded,” be sure that you know what that means. When one of their employees stole from my family, we were told that this “bonding” only extended to the one under their care, not to others who might live in the house. Mother’s loss was returned by the individual, but her other caregiver lost $1,700 and they said that their bond did not cover that. If we wanted this covered, then it would be our responsibility to file on our Home Owner’s Insurance. 3. When we insisted on having our own background check in the future, we were begrudgingly told that this was acceptable. The first time we tried it, the employee had 11 traffic arrests and a charge for “theft greater than $100 & less than $700.” When I brought this up, I was told that they used a third party for background checks & that they were simply told that, “This person is eligible for hire,” or “not eligible” -- nothing more. Evidently what we found was not enough to disqualify the individual from being recommended for my mother’s care! I suggested that they might want to use someone else for a more thorough background check and was told that they were satisfied. 4. Since our family continues to require a more specific background check we have been told that Prestige cannot continue to serve our family and we must look elsewhere. They are great at what they do and could not be better at it! It just seems that we wanted a different level of service and they were not interested in working with us. Thank you, E.B. Beasley, Jr.

Verified Google review

Reviews from Google Places for PRESTIGE CARE HEALTH SERVICES INC. These are real experiences shared by families and patients.