SOUTHERN TOUCH HOME HEALTH

houston, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1985

Key Information

Years in Operation

41

Location & Directions

Address

7322 SW FRWY SUITE 1-0775

HOUSTON, TX

Service Area

This agency serves patients in HOUSTON and surrounding areas in TX.

Quality Highlights

Based on CMS quality data

0.4% falls with injury

Low rate of falls with injury

Better than average

97% timely care start

Care started promptly after referral

Better than average

68% improved in mobility

Based on patient outcomes

68% improved in mobility

Based on patient outcomes

73% improved in bathing

Based on patient outcomes

70% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
76%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
89%
Team Communicated Well
88%
Discussed Medicines & Safety
57%
Completed Surveys
24
16% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.8%
Flu Vaccination Rate15.9%
Improvement in Walking/Mobility68.3%
Improvement in Bathing73.1%
Improvement in Managing Medications69.6%
Improvement in Getting In/Out of Bed49.7%
Improvement in Breathing53.5%
Pressure Ulcer Rate1.3%

Lower is better

Falls with Major Injury0.4%

Lower is better

Discharge Function Score31.1%
Health Info Transfer to Provider97.7%
Health Info Transfer to Patient98.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
11 reviews
Ron & Lori Heydon

Ron & Lori Heydon

I had a wonderful experience with Southern Touch Home Health car. Nurse Rolie started me off and was very attentive to my needs. Occupation therapy person, Suzan helped me tremendously to get going again and Physical therapist, Paul got me moving . Everyone of them were extremely helpful and went above & beyond. They all helped me get back on my feet and back to my life. I would highly recommend this company.

Verified Google review
Billie Purdon

Billie Purdon

Our experience with Southern Touch Home Health has been excellent. Nurse Renee was exceptional. I definitely would recommend Southern Touch Home Health.

Verified Google review
Barrett S. Richter

Barrett S. Richter

Southern Touch did a marvelous job of taking care of my home health issues. The nurses and company staff were very professional and thorough in dealing with my needs and concerns. I will recommend this company to all people and health care providers that have needs for a home health care company. Five star, all the way !!! Barrett S Richter, DC

Verified Google review
Angelica Diaz

Angelica Diaz

The nurses are very caring and professional. They answered my questions and took my calls even after hours. I would highly recommend this company for home health to anyone.

Verified Google review
ingrid gibson

ingrid gibson

Be careful when you set your appointments. I had a total knee replacement and was scheduled to have home physical therapy. Someone came out to do my evaluation and go over the admission package After that initial visit, it was as if I I never existed No one called to tell me they had no one in my area to assist with my recovery. I was only continually to be told someone is scheduled and will be out there today and I heard nothing I cry so many times and the young lady answered the phone. She just said there’s no excuse. I just don’t know what to tell you so be very careful when you are dealing with this company I hope the service gets betterI lost several days of recovery

Verified Google review

Reviews from Google Places for SOUTHERN TOUCH HOME HEALTH. These are real experiences shared by families and patients.