STAR HOME HEALTH INC

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Ini Inyang

This Company is 🗑️ Trash!! The nurse was down the street when she called but then took 2 hours before I received a call from her manager claiming she couldn’t find my address. This call came wayyy after I had sent the nurse a text message with the exact address when she called to tell me where she was. Then I call today to reschedule after my insurance left me a message stating they had arranged for me to have physical, occupational & CNA to come to my home. I call to schedule and the intake person says someone put in the notes that I REFUSED SERVICE. What a joke! I’m so BLESSED to have missed this bullet of what would’ve been months of foolishness and lies from this company. CHOOSE better for yourself and CHOOSE those who truly LOVE helping those who need it when they can’t do for themselves.

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Odera Ikwuezunma

Star Home health is one of the best home healthcare services I have ever used for my family members. Every nurse is so loving and caring and I truly appreciate the managers as they always address my issues directly and efficiently.

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Naomi Sansaricq

I had a stroke and nursing has come out. It took a little over a week to get insurance approved. My nurse , Johanna, has been wonderful. Knowledgeable, Communication, professionalism, and friendliness all get a 5 star rating.

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Adrienne Lash

Memorial Hermann referred our HHC order to this company for home wound care. Insurance approved a number of visits. An RN came to do an intake visit, and did not provide any care during that visit. A box of supplies was ordered and shipped to our home. More than a week past the intake visit, no one has called to schedule any actual care visits. When I asked about this, I was told that a nurse was supposed to come today. Apparently, with no heads up to the patient?! A) I don't believe it when they say they scheduled a nurse for today, sounded like a CYA response to "why have no nurse visits been scheduled yet?" B) People with health issues serious enough to require home health care are likely to have issues serious enough that they are seen by one or more physicians on a regular basis, and may not be home for you to decide to "swing by" unannounced. We noticed on our ring doorbell that someone in scrubs had come to the door one afternoon last week when no one was home, but we don't know if it was a nurse from here or just some random person in scrubs, as no one had called to schedule any visits, we were not expecting anyone. So far, not impressed.

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Beth ross

Poor communication. One hand doesn't know what the other hand is doing. My insurance approved for "x" amount of days and no one called to schedule any visits. Domeone said we'll call you and let you know on Fri 1/28 no call, no call on Mon 1/31. I called back and spoke with someone and they said let me call nurse and see if she can go tomorrow 2/2 in morning. I'm like if insurance already approved days by the time anyone comes out it'll be too late. Everything seems so unorganized.