TOTAL HOME CARE INC

houston, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1997

Key Information

Years in Operation

29

Location & Directions

Address

1419 WEST 24TH ST

HOUSTON, TX

Service Area

This agency serves patients in HOUSTON and surrounding areas in TX.

Patient Satisfaction

3/5
Would Recommend:80%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.72% falls with injury

Low rate of falls with injury

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

98% improved in bathing

Based on patient outcomes

Better than average

96% improved managing meds

Based on patient outcomes

Better than average

96% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
90%
Team Communicated Well
86%
Discussed Medicines & Safety
78%
Completed Surveys
77
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate53.8%
Improvement in Walking/Mobility94.6%
Improvement in Bathing97.9%
Improvement in Managing Medications95.8%
Improvement in Getting In/Out of Bed100.0%
Improvement in Breathing95.5%
Pressure Ulcer Rate0.8%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score72.7%
Health Info Transfer to Provider100.0%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
21 reviews
Ed McClure

Ed McClure

Lorena was my life saver. I had been trying to get my foot to heal for months. When I stated working with Lorena my foot started to heal and with continued progress it is now completely healed. Lorena saved my foot.

Verified Google review
Trina McIsaac

Trina McIsaac

Lorena set a very high standard and she takes vital signs thoroughly. Lorena helped her with breathing treatment when she visits my Mom. she is very timely compassionate and has good attitude. We will recommend Total Home Care to everyone. thank you. Trina

Verified Google review
Becky Harrison

Becky Harrison

Total Home Care is without a doubt the best Home Health Care company I have ever encountered. If I could I’d give them more stars. They are knowledgeable, efficient, professional, kind and just overall good people who provide an excellent service. Love them!

Verified Google review
Glen Elps

Glen Elps

My first scheduled appointment with Gerard was canceled with short notice. I was disappointed being I had arranged my work schedule around this appointment. I ask he provide better communication moving forward. From this point on, Gerard's communication was excellent. He was always on time and informed me well in advance of his estimated arrival time. Gerard's experience in wound care is exceptional. He was very polite and respectful of my pain when dressing my wound. I pray I will never require wound care again but if needed I can only hope for a Technician like Gerard. Glen

Verified Google review
Lupe Romero

Lupe Romero

Great service as well as personnel, couldn’t ask for anything else when it comes down to Nurse Mendoza performing great techniques while handling my wound care and taking good care of his patient me. I highly recommend Nurse Mendoza and his work which shows for itself. Being under his care for this month has been the best and I can’t wait to see it through when all healed up and I’m back to normal. Thank you for everything so far and bless all.

Verified Google review

Reviews from Google Places for TOTAL HOME CARE INC. These are real experiences shared by families and patients.