A HUG AWAY HEALTHCARE INC
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2010
Key Information
Location & Directions
Service Area
This agency serves patients in KATY and surrounding areas in TX.
Quality Highlights
Based on CMS quality data
0% falls with injury
No patients experienced falls with major injury
94% improved in mobility
Based on patient outcomes
94% improved in mobility
Based on patient outcomes
85% improved in bathing
Based on patient outcomes
78% improved managing meds
Based on patient outcomes
96% timely care start
Care started promptly after referral
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Miriam Ellison
Thanks to Ms. Marissa and her team one of the most stressful times in my life was made so much easier. When taking care of a loved one one got overwhelming A Hug Away was my one stop shop not only for my loved one but also for me.
Ash M
My first encounter with knowing about this company came after looking them up after a bad experience with your Driver #61 red car on the road this afternoon. Not only did he cut me off really badly, but then when I passed him later on he flicked me off with his middle finger. This is absolutely appalling to have an employee like this serve as a representative of your company, especially when your company provides care to patients and families. Just seeing someone behave like this means I couldn't even imagine using your services and having someone like him treat my family member. I would really appreciate this being looked into. Edit: In response to the follow-up, yes this did happen on 9/23/25 between 2pm-3pm in the afternoon. It was car #61 from your company, which listed the website on it as well.
Raven Watson
A Hug Away is led by an excellent leader! Dr. Williams is compassionate and kind! Her team is a true reflection of her as a leader! 5 ++++ stars!!!
Ima Ekanem
If you are looking for a group of people who will take care of your loved ones like they are family A Hug Away is a great fit. Thanks for everything your team did for my family including calling to check on us and praying with us.
Julie Young
The male nurse that called to evaluate my Mom was more concerned about his time and the 18 other patients that he had to see. He made it clear he was in a rush and did not have time. I asked him not to come. We need a company that has compassion and time this was clearly not the company.
Reviews from Google Places for A HUG AWAY HEALTHCARE INC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov