BRIGHTSTAR CARE
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2006
Key Information
Location & Directions
Service Area
This agency serves patients in LAREDO and surrounding areas in TX.
Quality Highlights
Based on CMS quality data
0.28% falls with injury
Low rate of falls with injury
81% timely care start
Care started promptly after referral
73% improved in mobility
Based on patient outcomes
73% improved in mobility
Based on patient outcomes
72% improved in bathing
Based on patient outcomes
73% improved managing meds
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Physical Therapy
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Jennifer Ashley Sanchez
Excellent staff, both Valerie and Denice have helped me very much with my healing process.
Mariah Olivo
This place is so unprofessional. Starting with the director Fidel. He has it understaffed. Don’t know why they claim to be 24 hours? He badgered and disrespected my husband who was just released from hospital. Arrangements were made from hospital. We wouldn’t of picked this home health. They wanted my husband to self inject his antibiotic with one arm using his left hand to do it himself. My husband has end stages of renal failure/congestive heart failure and is getting dialysis 3 times a week. Fidel took it upon himself to try to rearrange my husband’s dialysis time slot to suit his nurses schedule yet they claim to be 24 hours! Fidel is so asinine, cocky, narcissistic, and lacks human empathy for terminally ill patients. Don’t let them care for your loved ones!!!! To Fidel: Go find another job preferably at the dog shelter from how you treated my husband you better suited there with the animals. Careful they’ll at least BITE YOU but well deserved!!!! I WILL reach out to LMC Hospital and Doctor’s Hospital tell them not to recommend BrightStar to their patients.
Homer Alvarez
The 1st time they came to help my knee replacement I gave them a 5. But when my MD rx another 6 weeks of PT, they just couldn't get my Dr's orders to begin my second round of PT. It seems like they don't want the extra work. I hope they get honest and get my plan of care implemented before my knee gets stiff.
Maylen Costilla
We are so happy with the therapy services our son has been receiving from Mrs. E Trevino. She is very professional, caring, and patient. Our son’s articulation has improved dramatically. We feel his school grades have improved as well because of his speech therapy sessions. We are so happy to have her as our son’s therapist, and we are very happy to recommend her services.
Izela Mora
My son has been with Bright Star Therapy for the past two years and his speech has improved tremendously with the help of Dallas Lopez. I’ve recommended their services to my friends and family. He has gone above and beyond to help my child succeed and his patience towards my child is unmeasurable. Highly recommend this company and most of all Mr. López. Thank you for loving your profession and loving what you do.
Reviews from Google Places for BRIGHTSTAR CARE. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov