ACCENTCARE HOME HEALTH OF TEXAS

longview, TXMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2001

Key Information

Location & Directions

Address

1809 JUDSON ROAD

LONGVIEW, TX

Service Area

This agency serves patients in LONGVIEW and surrounding areas in TX.

Patient Satisfaction

5/5
Would Recommend:84%
Rate 9-10:91%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.4% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

91% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
91%
Team Gave Professional Care
93%
Team Communicated Well
90%
Discussed Medicines & Safety
87%
Completed Surveys
64
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.0%
Flu Vaccination Rate67.2%
Improvement in Walking/Mobility93.7%
Improvement in Bathing93.3%
Improvement in Managing Medications91.5%
Improvement in Getting In/Out of Bed94.6%
Improvement in Breathing91.6%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury1.4%

Lower is better

Discharge Function Score49.9%
Health Info Transfer to Provider95.6%
Health Info Transfer to Patient97.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.8
11 reviews
Krystina Bryant

Krystina Bryant

I would just suggest you check on your loved ones, especially if you live out of state. Very poor management of their patients and they lack the ability to identify signs of neglect/abuse. They lack caregiver oversight to ensure they are provide adequate care. They do not follow Texas mantory reporting laws. Lack oversight to ensure fraud isn't occurring. The condition my father was in prior to passing was unacceptablele; severely neglected, malnutritioned, bed sores, and serious gross UTI. So if you use this company I suggest to not just assume your loved ones are okay because they are being cared for by this company, make sure they are being cared for. 12/3/2024: Update to respond to Owner's response. Your company was contacted and was given the opportunity to resolve, that did not occur. Rather self preservation occurred.

Verified Google review
Donna Payne

Donna Payne

LOVE this amazing staff! We’re receiving care now — nurse visits, speech therapy and occupational therapy. Compassionate, thorough, professional, committed. You should call.

Verified Google review
Anna Salerno

Anna Salerno

This company has some of the most rude UNCARING and UNPROFESSIONAL and UNPLEASANT young women I’ve ever had the displeasure of meeting in my 81 years on this planet! Do NOT hire this company if you need a kind caring person to help you live out the end of your life! I was afraid of one of the mouthier young women they sent over here to help me. She mumbled under her breath constantly and was very threatening to me. They want that money but, they don’t hire quality workers and they don’t listen to you when you call to report their rude behavior. Very uncaring staff!

Verified Google review
Diane Mathis

Diane Mathis

This is the worst Home Care I ever had.I would not recommend them t o nobody I had one lady in the office told me you can't walk to the bathroom..I'm a double amputee how could I walk to the bathroom very rude lady look at my file before you go to talking

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Kathy Russell

Kathy Russell

I was never going to write this, but I changed my mind. My late husband was one of their patients before he passed away. I saw his nurse at the Cancer Center here in Longview and talked to him for a few minutes. He never recognized me and I was always at home when he came to see my husband. It doesn't matter that he did not remember me. What I am aggravated with is that not a soul called him o check on him while he was in Good Shepherd Hospital. He was there for almost 2 weeks. To top that off when he passed away not one person called to send their condolences. To me this only meant he was a paycheck for these people here. His nurses from the other town her in ET both called the hospital to check on him. They all signed sympathy card and love was all over the card. Not one soul from THH here in Longview bothered . The rant is over just wanted you to know I still have not forgotten this and I would not recommend you to anyone. So you have b3n in business for years. How many patients were just numbers and a paycheck for you. ...Kathy Russell. Longview,TX

Verified Google review

Reviews from Google Places for ACCENTCARE HOME HEALTH OF TEXAS. These are real experiences shared by families and patients.