CHRISTUS GOOD SHEPHERD

longview, TXMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1984

Location & Directions

Address

103 W LOOP 281, SUITE 470

LONGVIEW, TX

Service Area

This agency serves patients in LONGVIEW and surrounding areas in TX.

Patient Satisfaction

4/5
Would Recommend:79%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.92% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
79%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
92%
Team Communicated Well
87%
Discussed Medicines & Safety
88%
Completed Surveys
286
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate67.8%
Improvement in Walking/Mobility91.8%
Improvement in Bathing92.8%
Improvement in Managing Medications88.7%
Improvement in Getting In/Out of Bed91.5%
Improvement in Breathing90.8%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score56.4%
Health Info Transfer to Provider98.3%
Health Info Transfer to Patient95.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
5 reviews
Chris Dunsworth

Chris Dunsworth

Here is just my opinion. If all you need is someone to show up when ever they show up and take vitals and leave, this place is as good as any. Low expectations are probably very doable for them. However, if you need schedule highly skilled nursing that is consistent and honest, I would suggest looking elsewhere and getting patient recommendations. I regret hiring them and I am very happy that I fired them yesterday. This is not true of all of the Nurses. 2 seemed quite competent. The others just seemed like people who haven't quite figured out how to get paid without having to show up. But they have figured out that the check is the same whether care about what they are doing or not. Good Medical care is tough to come by and great care is rare. They suffer the same issues here. People who know that they get a check for merely showing up. Honestly... this may just be as good as it gets in this area. "Response to the Response" That's great lip service but it's not reality. If it were reality, then the multiple phone calls that I had with your staff and management prior to making the decision to separate myself would have been effective. Additionally, after having seen comments placed in her my chart about our separation, your honesty is also in question. Maybe your pride is misplaced.

Verified Google review
Leanne Hunter

Leanne Hunter

No written review provided

Verified Google review
Jase Ware

Jase Ware

High quality care. High quality nurses Best team around Always available anytime day or night.

Verified Google review
Cortni Golden

Cortni Golden

No written review provided

Verified Google review
Tammy Hayes

Tammy Hayes

No written review provided

Verified Google review

Reviews from Google Places for CHRISTUS GOOD SHEPHERD. These are real experiences shared by families and patients.