AMERICAN STAR HOME HEALTH & HOSPICE CARE INC

lubbock, TXMedicare Certified
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Medicare Certified agency provider

NON-PROFIT ownership

Certified since 2011

Key Information

Years in Operation

15

Location & Directions

Address

2345 50ST SUITE 301

LUBBOCK, TX

Service Area

This agency serves patients in LUBBOCK and surrounding areas in TX.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

99% timely care start

Care started promptly after referral

Better than average

29% improved in mobility

Based on patient outcomes

29% improved in mobility

Based on patient outcomes

39% improved in bathing

Based on patient outcomes

42% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
73%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
88%
Team Communicated Well
88%
Discussed Medicines & Safety
86%
Completed Surveys
19
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.5%
Flu Vaccination Rate64.0%
Improvement in Walking/Mobility29.4%
Improvement in Bathing39.0%
Improvement in Managing Medications41.6%
Improvement in Getting In/Out of Bed36.4%
Improvement in Breathing29.6%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score22.9%
Health Info Transfer to Provider73.7%
Health Info Transfer to Patient81.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
4 reviews
Valerie Soto

Valerie Soto

The worst home health ever i can never get a nurse to come change my catheter when its leaking they will wait until morning and leave me in pee up to my bk instead of coming just like today my nurse brenda never came bk and put it off on another nurse that nurse turned off her phone so since 1 ive been waiting sitting n pee nothing now i cant ever get a nurse to call me bk so ill probably stay like this until Monday again worst home Healthcare

Verified Google review
Jared Castillo

Jared Castillo

I've done business with Anerican Star and Gus Khan and they have Integrity and say what they will do! They will take very good care of you as well!

Verified Google review
Gulrez Khan

Gulrez Khan

Excellent service in wound care, skilled nursing, home health care, hospice care, speech therapy, physical therapy, occupational therapy. Highly professional environment and great customer service!

Verified Google review
Samer Altabaa

Samer Altabaa

Great service, they have friendly and experienced nurses. I recommend them.

Verified Google review

Reviews from Google Places for AMERICAN STAR HOME HEALTH & HOSPICE CARE INC. These are real experiences shared by families and patients.