AMERICAN STAR HOME HEALTH & HOSPICE CARE INC is a Medicare-certified home health agency located in LUBBOCK, TX. CMS quality of patient care rating: 1.5 out of 5 stars. Google rating: 4.0 out of 5 from 4 reviews.
AMERICAN STAR HOME HEALTH & HOSPICE CARE INC
Verified Information
Medicare Certified agency provider
NON-PROFIT ownership
Certified since 2011
Key Information
Location & Directions
Service Area
This agency serves patients in LUBBOCK and surrounding areas in TX.
Quality Highlights
Based on CMS quality data
0.78% falls with injury
Low rate of falls with injury
96% timely care start
Care started promptly after referral
39% improved in mobility
Based on patient outcomes
39% improved in mobility
Based on patient outcomes
45% improved in bathing
Based on patient outcomes
49% improved managing meds
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Valerie Soto
The worst home health ever i can never get a nurse to come change my catheter when its leaking they will wait until morning and leave me in pee up to my bk instead of coming just like today my nurse brenda never came bk and put it off on another nurse that nurse turned off her phone so since 1 ive been waiting sitting n pee nothing now i cant ever get a nurse to call me bk so ill probably stay like this until Monday again worst home Healthcare
Jared Castillo
I've done business with Anerican Star and Gus Khan and they have Integrity and say what they will do! They will take very good care of you as well!
Gulrez Khan
Excellent service in wound care, skilled nursing, home health care, hospice care, speech therapy, physical therapy, occupational therapy. Highly professional environment and great customer service!
Samer Altabaa
Great service, they have friendly and experienced nurses. I recommend them.
Reviews from Google Places for AMERICAN STAR HOME HEALTH & HOSPICE CARE INC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov