CENTERWELL HOME HEALTH

lubbock, TXMedicare Certified
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Medicare Certified agency provider

GOVERNMENT OPERATED ownership

Certified since 2000

Location & Directions

Address

6831 82ND STREET, SUITE 101

LUBBOCK, TX

Service Area

This agency serves patients in LUBBOCK and surrounding areas in TX.

Patient Satisfaction

5/5
Would Recommend:91%
Rate 9-10:94%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.9% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

99% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
91%
Rated 9 or 10 (Excellent)
94%
Team Gave Professional Care
94%
Team Communicated Well
92%
Discussed Medicines & Safety
89%
Completed Surveys
82
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.6%
Flu Vaccination Rate77.8%
Improvement in Walking/Mobility93.2%
Improvement in Bathing98.7%
Improvement in Managing Medications92.6%
Improvement in Getting In/Out of Bed94.0%
Improvement in Breathing91.3%
Pressure Ulcer Rate1.1%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score82.8%
Health Info Transfer to Provider96.5%
Health Info Transfer to Patient98.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
8 reviews
Isabel G Guzman

Isabel G Guzman

Absolutely recommend! Everyone's kindness and patience towards my mom will always be remembered with gratitude!

Verified Google review
Pamela Rattan

Pamela Rattan

Horrible company. The PT guy missed his appointment. The nurse showed up twice and said they would be back the following week and I never heard from him again either. So they can't manage to keep appointments nor follow up on patients. Smh

Verified Google review
Edward Marricle

Edward Marricle

I love the professionalism exhibited by each caregiver. The knowledge of each caregiver is top-notch and the dedication and the caring of each one is genuine. It truly feels like family is taking care of you and they have gone above and beyond our expectations.

Verified Google review
Donna Massey

Donna Massey

Tatum and Jennifer were excellent nurses and Courtney was very caring and listening Physical Therapist

Verified Google review
Lacey Ainsworth

Lacey Ainsworth

Tyler and Courtney have both been great! They have communicated with me regularly and we have seen a big improvement in my grandfather’s health because of their work. Thank you!

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.