CUIDADO CASERO HOME HEALTH LUBBOCK
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1998
Key Information
Location & Directions
Service Area
This agency serves patients in LUBBOCK and surrounding areas in TX.
Quality Highlights
Based on CMS quality data
2.7% falls with injury
Low rate of falls with injury
100% improved in mobility
Based on patient outcomes
100% improved in mobility
Based on patient outcomes
100% improved in bathing
Based on patient outcomes
100% improved managing meds
Based on patient outcomes
100% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Deborah Garoui
I had a caregiver in 2023 through Cuidado and she would call in sick for days at a time. One day my daughter was at my house and said the caregiver walked in and then walked out. I knew right away that she was coming to the house to clock in on her phone using gps, but was calling in sick...so she was getting paid for doing nothing! I immidiately reported her to Cuidado. I was told that it was a "misunderstanding," and that they would fix her hours. I asked how someone stealing money from my medically dependent son could be a misunderstanding, but was told that it was a personnell matter and they couldn't discuss it with me. I fired both the caregiver and Cuidado at that point, and immediately reported them to the State for fraud. I turned over all the proof I had to the agent assigned to the case. Then nine months later, I get a letter from the State, saying that they found that CUIDADO had committed FRAUD and that they were FINED for their actions! I say all this to tell you that this is an agency to STAY AWAY FROM! The fact that Cuidado preys upon the most vulnerable members of society makes me sick! BE WARNED! I will never stop warning people against this company! Update 1/7/26 Dear Melissa, see attached photo.
Gabriela Chávez
No written review provided
Larry Hernandez
Didn't show up for days can't keep help don't call when they're not showing up this is insurance money they don't seem to care if they ghave business or not
Siddharth Shankar
No written review provided
Reviews from Google Places for CUIDADO CASERO HOME HEALTH LUBBOCK. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov