A CARING TOUCH HOME HEALTH SERVICES & HOSPICE CARE

lufkin, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2008

Key Information

Website

acthhs.com

Years in Operation

18

Location & Directions

Address

4000 SOUTH MEDFORD DRIVE SUITE 9W

LUFKIN, TX

Service Area

This agency serves patients in LUFKIN and surrounding areas in TX.

Patient Satisfaction

2/5
Would Recommend:58%
Rate 9-10:72%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.78% falls with injury

Low rate of falls with injury

Better than average

86% improved managing meds

Based on patient outcomes

Better than average

79% improved in breathing

Based on patient outcomes

Better than average

90% timely care start

Care started promptly after referral

Better than average

69% improved in mobility

Based on patient outcomes

69% improved in mobility

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
58%
Rated 9 or 10 (Excellent)
72%
Team Gave Professional Care
78%
Team Communicated Well
76%
Discussed Medicines & Safety
71%
Completed Surveys
77
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care90.0%
Flu Vaccination Rate20.1%
Improvement in Walking/Mobility69.0%
Improvement in Bathing73.3%
Improvement in Managing Medications86.3%
Improvement in Getting In/Out of Bed75.6%
Improvement in Breathing78.6%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score62.5%
Health Info Transfer to Provider36.1%
Health Info Transfer to Patient66.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
11 reviews
Tom

Tom

Never new how difficult it is to take care of another person and their daily task. I would like to express my gratitude,what really meant the most to me 💓 was her whom you helped me with. Thanks and I would recommend you to anyone.

Verified Google review
Mary Marshal

Mary Marshal

A Caring Touch is a reliable homehealth and Hospice Company.

Verified Google review
dan h

dan h

I have nothing but respect and good things to say about this company they have been so good to me and I appreciate that

Verified Google review
ENGEE

ENGEE

Simply excellent service!

Verified Google review
Ryan Travis

Ryan Travis

Compassionate and dedicated staff that consistently provide top-notch quality care and support to patients.

Verified Google review

Reviews from Google Places for A CARING TOUCH HOME HEALTH SERVICES & HOSPICE CARE. These are real experiences shared by families and patients.