HEALTH CARE UNLIMITED, INC.

mcallen, TXMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1990

Key Information

Years in Operation

36

Location & Directions

Address

1100 EAST LAUREL SUITE 100

MCALLEN, TX

Service Area

This agency serves patients in MCALLEN and surrounding areas in TX.

Patient Satisfaction

4/5
Would Recommend:77%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.65% falls with injury

Low rate of falls with injury

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
77%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
88%
Team Communicated Well
86%
Discussed Medicines & Safety
81%
Completed Surveys
218
13% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate41.4%
Improvement in Walking/Mobility100.0%
Improvement in Bathing100.0%
Improvement in Managing Medications100.0%
Improvement in Getting In/Out of Bed100.0%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score49.8%
Health Info Transfer to Provider80.1%
Health Info Transfer to Patient94.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
37 reviews
Randy Rawlings

Randy Rawlings

Speaking for my wife’s needs we were more than satisfied with our four different nurses that all provided quality care. My wife was getting wound and infusion care daily for 4 weeks. The nurses called every morning to inform us when they would arrive. Everyone was professional in every way, I highly recommend the services they provide.

Verified Google review
Francisco Rivera

Francisco Rivera

Not sure what I did to Johnny but he was very rude. He asked me to call him back and when I finally got a hold of him he asked me not to call back anymore... I guess I will have to go to a different health care provider..

Verified Google review
juan salinas

juan salinas

the insurance lady was extremely knowledgeable , helpful and very kind .she went over and beyond to help me and my elderly mother. I will definitely refer others about this home health service. Assuming they get the same insurance lady as we did.

Verified Google review
Myrna Light

Myrna Light

I have with HCU for over 10 years. I trust them with all my health care needs. Very professional, kind, courteous, and treat me like family.

Verified Google review
Willie Andaverde

Willie Andaverde

Nurse Margo, arrange for the staff for my aunt to get her IV medication given every day. That helps me alot. So far the nurse and LVN are great. My aunt has lost everything in the flood and just by them coming by has help me and family to take care of other things that need to get done. Thank You and many Blessings.

Verified Google review

Reviews from Google Places for HEALTH CARE UNLIMITED, INC.. These are real experiences shared by families and patients.