PAZ HOME HEALTH

mcallen, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2014

Key Information

Website

Not Available

Years in Operation

12

Location & Directions

Address

200 SOUTH 10TH STREET SUITE 407

MCALLEN, TX

Service Area

This agency serves patients in MCALLEN and surrounding areas in TX.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

98% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
54%
Rated 9 or 10 (Excellent)
92%
Team Gave Professional Care
76%
Team Communicated Well
88%
Discussed Medicines & Safety
62%
Completed Surveys
13
15% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.9%
Flu Vaccination Rate45.2%
Improvement in Walking/Mobility94.8%
Improvement in Bathing97.0%
Improvement in Managing Medications98.2%
Improvement in Getting In/Out of Bed95.2%
Improvement in Breathing92.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score72.0%
Health Info Transfer to Provider47.7%
Health Info Transfer to Patient98.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.5
6 reviews
Silvia Mendiola

Silvia Mendiola

This agency's decision to discharge my mother-in-law after less than a month of service raises serious concerns. Without conducting a reevaluation to assess her progress, they terminated her services, which I believe was a retaliatory measure. This action followed my dismissal of their nurse, who neglected her duties, including caring for my mother-in-law's foley catheter. The nurse claimed her supervisor instructed her not to touch it, despite explicit instructions on her discharge papers. This negligence led to my mother-in-law developing an infection, requiring emergency room treatment. The agency failed to contact me to address my concerns regarding their nurse. In contrast, the PT, OT, and ST staff provided exceptional care. My mother-in-law requires ongoing therapy, but the agency did not offer her the opportunity to request additional services. I am giving them 2 stars, which is more than they deserve. .....

Verified Google review
April D

April D

Very bad experience Ivonne the Director was very rude. The nurse never came and expected to come out very late at night and was very very rude, no supplies, never called us when she would show up, acted very careless. No sympathy towards the patient in bed rest. I would never recommend this home health to anybody. The worst experience ever. Everybody was extremely rude from directors to nurses. They were just there for the money,

Verified Google review
Jackie Garay

Jackie Garay

Poor service especially with the Andrea the boss for the nurses that never send's supplies like they should!! They are always trying to save money for them and not thinking of the patient. No consideration for the patient. The nurses are good some of them not all!!

Verified Google review
victoria Redde

victoria Redde

No written review provided

Verified Google review
Sam H

Sam H

No written review provided

Verified Google review

Reviews from Google Places for PAZ HOME HEALTH. These are real experiences shared by families and patients.