STAR PLUS HOME CARE

mcallen, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2004

Key Information

Years in Operation

22

Location & Directions

Address

1318 N 10TH ST, STE 301

MCALLEN, TX

Service Area

This agency serves patients in MCALLEN and surrounding areas in TX.

Quality Highlights

Based on CMS quality data

0.73% falls with injury

Low rate of falls with injury

Better than average

84% timely care start

Care started promptly after referral

Better than average

33% improved in mobility

Based on patient outcomes

33% improved in mobility

Based on patient outcomes

28% improved in bathing

Based on patient outcomes

57% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
97%
Rated 9 or 10 (Excellent)
97%
Team Gave Professional Care
90%
Team Communicated Well
94%
Discussed Medicines & Safety
95%
Completed Surveys
7
9% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care84.1%
Flu Vaccination Rate17.9%
Improvement in Walking/Mobility33.0%
Improvement in Bathing27.7%
Improvement in Managing Medications57.5%
Improvement in Getting In/Out of Bed31.3%
Improvement in Breathing22.2%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score8.1%
Health Info Transfer to Provider89.2%
Health Info Transfer to Patient80.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
41 reviews
Gabby0w0

Gabby0w0

Did my home health clinical day here, very nice owner and equally nice nurses.

Verified Google review
Ana Alvarez

Ana Alvarez

We had clinical experience today with Presidente Home Health and it was great! Mr. Valladares made sure the whole clinical group felt welcome. We had the opportunity of working with Paty in a patien’t home and we learned a lot from her. Overall it was a great experience!

Verified Google review
Kasi _

Kasi _

Best clinical experience throughout the whole semester! Definitely recommend. Was really nervous but the nurse I shadowed was very sweet all staff is very kind.

Verified Google review
Melissa Gonzalez-Vela

Melissa Gonzalez-Vela

Our family is beyond grateful to Presidente Home Care, Inc. for the extraordinary care they provided for our beloved Mom. The entire team—from administrators, nurses and providers, treated her with such compassion, dignity, and tenderness. Their care was never just about medical needs. They truly saw her as a person and made every effort to ensure her comfort and peace. When it came time to transition to Hospice Care, they guided us with empathy and continued to check in on her, even when it was no longer their obligation. That kind of commitment and heart is rare. Presidente Home Care,Inc became more than just caregivers—they became part of our extended family. We’ll never forget the kindness and love they showed our Mom during her final chapter.

Verified Google review
Kate Meyer

Kate Meyer

We hired Presidente home healthcare for our uncle. The team of loving and caring women went beyond our expectations! Our uncle received incredible care! The attention to detail and professionalism of the Presidente leadership team was exceptional. I have often asked them if they would open a satellite location in the Midwest! We worked closely with the team from October 2020 until our uncle died in June 2024. Thank you, Presidente for all you did not only for our Uncle, but for our entire family. Kate Milwaukee, WI

Verified Google review

Reviews from Google Places for STAR PLUS HOME CARE. These are real experiences shared by families and patients.