STEPPING STONES HOME CARE SERVICES LTD
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2006
Key Information
Location & Directions
Service Area
This agency serves patients in MCALLEN and surrounding areas in TX.
Quality Highlights
Based on CMS quality data
0% falls with injury
No patients experienced falls with major injury
98% timely care start
Care started promptly after referral
34% improved in mobility
Based on patient outcomes
34% improved in mobility
Based on patient outcomes
29% improved in bathing
Based on patient outcomes
21% improved managing meds
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Physical Therapy
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Beatriz Benitez
We had an amazing experience with this home health team. They treated my loved one with patience, respect, and genuine compassion. Communication was great and the quality of care was outstanding. Highly recommend
Yvonne Flores
The nurses treated my mother very well. They were always on time with their home visits.
Lizette Morales
I'm leaving this review because my grandfather was receiving wound care from this company everyone there is nice friendly and very professional... but there is one employee named cesar who is unprofessional rude arrogant, then threatened my grandfather at his own home that he was going to put that he wasn't being noncompliance most of all he raised his voice demanding why he did not want his assistance. This wasn't the first time this man did something similar and my grandfather had asked him to not return to his home and he did and then this happened. They dropped my grandfather from their services due to this man.
Brianda Jimenez
Worst home health services ever. Neglecting to provide wound care as ordered by psychisian is neglecting the patients' rights. To be told by the supervisor it's a courteousy to provide wound care supplies is beyond thrilling my mind at this point. Just FYI false documentation to charge medicaid and or Medicare is a crime.
Alicia Cortina
Amazing staff
Reviews from Google Places for STEPPING STONES HOME CARE SERVICES LTD. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov