DFW HOME HEALTH MCKINNEY
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2010
Key Information
Location & Directions
Service Area
This agency serves patients in MCKINNEY and surrounding areas in TX.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.57% falls with injury
Low rate of falls with injury
90% improved in mobility
Based on patient outcomes
90% improved in mobility
Based on patient outcomes
91% improved in bathing
Based on patient outcomes
87% improved managing meds
Based on patient outcomes
93% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Monica Mott
No written review provided
Ines codd
No written review provided
Foreign Affairs Forum
They wrongly promised services and our parent is suffering as a result. When we call the front desk person does not transfer calls and we don’t know what to do? We have no choice and are helpless. We are looking for alternatives. We would not recommend. Bigger the company more attitude they have thinking they are doing patients a favor? No one is doing any four on anyone. We are serving old people. We are a team and families are stressed out taking care of older parents. My mother has not showered for 6 days and they don’t care. They should be reported to adult care services Update : Last week someone called Laurie called from office and was screaming. She hung the phone without listening and knowing problem was at your end not updating address. We had to speak to Ashely who assured us that will not happen again This is second time people from this company have been rude and hung up Date update : Dec 27 th 2024 We had called today the agency and like always they have no respect for their patients and family members The aid has not come since Monday neither the nurse. They have doctors orders to do medication management. We have no medication to give to mother and we don’t understand the complexity of medication to a 91 year old The agency does not have a nurse right now she was supposed to come yesterday Laurie kept on aurguimg that we should do it as it is not their responsibility but the doctors orders request agency to do it. Just coz of holiday weekend you can’t do this and say ‘ patient is not safe at home’ yes coz of your providing/deny poor service uodate :Dec 27th 2024 its 4.45 PM and the agency is closed. I called Ashley ( head ) twice urgently for help as we meed a nurse as she missed visit on Thursday and we we were out of medication in pill box. We have no understanding of how and which medication to give to mother. I will be filing a complain with adult care services on Monday We waited everyday and the home aid never showed up. This is the care they do for a 91 year old lady Update : Jan 3rd 2025 We have fired DFW home health with immediate effect and report has already been submitted to adult abuse also Please. They risked patients life ( 91 year old ) by provide no to inadequate service They are very badly organized Ashley the manager of McKinney branch is worst and never returned calls and even the email we submittted to them per their message they never responded We even filed a complain with Medicare
H.M. K-P
Excellent.
Ardith Terrell
We are new working with DFW house calls. My mom is receiving exceptional care. I am very very pleased.
Reviews from Google Places for DFW HOME HEALTH MCKINNEY. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov