TRIPPLE C HEALTH SYSTEMS INC

midland, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2010

Key Information

Years in Operation

16

Location & Directions

Address

3001 W ILLINOIS AVE, STE 1B3

MIDLAND, TX

Service Area

This agency serves patients in MIDLAND and surrounding areas in TX.

Patient Satisfaction

4/5
Would Recommend:88%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.95% falls with injury

Low rate of falls with injury

Better than average

47% improved in mobility

Based on patient outcomes

47% improved in mobility

Based on patient outcomes

43% improved in bathing

Based on patient outcomes

46% improved managing meds

Based on patient outcomes

44% improved in breathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
88%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
96%
Team Communicated Well
86%
Discussed Medicines & Safety
89%
Completed Surveys
45
17% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care57.9%
Flu Vaccination Rate21.0%
Improvement in Walking/Mobility47.5%
Improvement in Bathing42.9%
Improvement in Managing Medications46.0%
Improvement in Getting In/Out of Bed39.6%
Improvement in Breathing43.5%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury3.0%

Lower is better

Discharge Function Score25.0%
Health Info Transfer to Provider77.4%
Health Info Transfer to Patient71.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.1
7 reviews
Joey Rhode

Joey Rhode

Mar 2025 I was a client with Tripple C a few years back. I only stayed a month or two because the caregiving service was unprofessional. Talking with the owners, trying to get help, I saw why-they were rude and just as unprofessional. Knowing I’m on Medicaid, one of the owners (MRS.) told me if I paid extra-out of my pocket-then they would send somebody. Flash forward to last October, when I went with them again, thinking they’ve gotten better. However, it was not the case. Caregivers who don’t show, or admins who don’t call a caregiver to tell them the client needs help are just a couple issues. But what potential clients should really watch out for is, if you have a problem and are told to call the head owner, if he doesn’t agree with you, if you can’t at least meet in the middle, be prepared for him to raise his voice, almost yelling, so he can interrupt everything you’re trying to say. If I did get a couple words in, he’d repeat, “That’s beside the point. That’s beside the point,” completely waving my concern, which, obviously WAS the point and the reason I called him. I read a review also on Google, and that lady said the same thing I just did. Be careful choosing them. BTW, this is the definition of slander-make false and damaging statements about (someone). If I write about negative experiences with a healthcare agency, or any business, it is to inform, but most of all, sadly, it is true. That is not slander. My husband and I were suddenly dropped, with not enough time to get another agency before our last service date. He, they put on paper, because insurance was not paying. However, when he called his insurance, they said Tripple C hasn’t filed since last October. Sounds like the company thinks their clients are stupid.

Verified Google review
elaine bustillos

elaine bustillos

I wish I didn't have to chose even a one star. Worst company. I regret we were ever directed to them. Please becareful of who you trust to be alone around your loved ones. Professionals..far from it. I wouldn't trust Stephanie Biodrowski in my home. So much heartache and the owners don't care. They will egg on the situation and let things be with no accountability to their employees.

Verified Google review
Karissa M.

Karissa M.

If you care anything about your family and your home I advise you look for another company, I promise you this one has got to be the worst one here in Midland! ***Can't even trust them in your home*** One star because u obviously can't put a big fat 0!

Verified Google review
G LS

G LS

Be careful with Amy Lugo she never returns my calls the only time I can talk to her is when she needs my signature and when I told her that the provider that she sent me her name is Arnay Martinez didn't want to help me when I was falling down Amy didn't say anything but when I told her that Arnay Martinez would sit down a lot and fall asleep when she was working with me Amy said she can sit down I'm leaving this company because they don't care about us elderly people.

Verified Google review
Carolan Goodman

Carolan Goodman

Awesome group of Professional Nurses, Providers, Physical Therapy along with Fantastic Leadership! Sincere and Caring people from the front desk girls, Sylvia, Jennifer, Shelley and Gloria to all the Teams! The Owners, Adan & Jessica want Tripple C to do the Caring, Nursing, Physical therapy and Providers at your homes and GOD to do the HEALING ❤️🙏🏼❤️

Verified Google review

Reviews from Google Places for TRIPPLE C HEALTH SYSTEMS INC. These are real experiences shared by families and patients.