BENCHMARK HOME HEALTH, LLC

montgomery, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2003

Key Information

Years in Operation

23

Location & Directions

Address

780 CLEPPER DR, SUITE 100

MONTGOMERY, TX

Service Area

This agency serves patients in MONTGOMERY and surrounding areas in TX.

Patient Satisfaction

4/5
Would Recommend:83%
Rate 9-10:91%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.82% falls with injury

Low rate of falls with injury

Better than average

76% improved in mobility

Based on patient outcomes

Better than average

76% improved in mobility

Based on patient outcomes

Better than average

83% improved in bathing

Based on patient outcomes

Better than average

83% improved in breathing

Based on patient outcomes

Better than average

99% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
83%
Rated 9 or 10 (Excellent)
91%
Team Gave Professional Care
90%
Team Communicated Well
88%
Discussed Medicines & Safety
73%
Completed Surveys
92
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.4%
Flu Vaccination Rate79.8%
Improvement in Walking/Mobility75.5%
Improvement in Bathing82.6%
Improvement in Managing Medications70.8%
Improvement in Getting In/Out of Bed82.8%
Improvement in Breathing82.5%
Pressure Ulcer Rate0.7%

Lower is better

Falls with Major Injury1.8%

Lower is better

Discharge Function Score43.4%
Health Info Transfer to Provider81.6%
Health Info Transfer to Patient89.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
13 reviews
Shana York

Shana York

If I can give a minus 0 I would. DO NOT TRUST THESE PEOPLE TO CARE FOR YOUR LOVED ONE. My mother is a 70y/o high risk heart patient that has been under Benchmark care for over a year and these people refused her care after being released from a hospital stay. They only cleaned and changed a pic line, nothing else. They claim they are not able to give her the care she needs. They also did not inform us of their choice to not treat her. It has been weeks since her cleaning and now there's a higher chance for infection to set in. So now we have to start over searching for care in her critical state. This company's concern nor priorities are clearly not for the care of people.

Verified Google review
Victoria Jones

Victoria Jones

This is for a nurse named Taylor. I don't have a personal experience, but my best friend does and it feels like I'm going through his wound struggles with him. The fact that Taylor has helped him come so far is AMAZING. I can not give her enough credit for the good she has done for my friend. Thanks Taylor

Verified Google review
Kent C

Kent C

I've used Benchmark for years now, and they have always been great about having someone come out when I needed care. Most recently, Taylor has been my primary nurse and she's awesome. She always here at the time she says she will be, very easy to talk to with a great personality and knowledgeable about questions I have or willing to find out for me.

Verified Google review
Pam Kerr

Pam Kerr

Benchmark has been great working with my 92 year old Mother in Law. The nurses Elizabeth and Lisa have been caring and compassionate. Physical Therapist Dustin is the most patient kind person. He has done wonders helping her be confident and walk.

Verified Google review
Veronica Hartman

Veronica Hartman

After having unexpected surgery, my physical therapist Jake Cole was a Godsend. His professionalism was unmatched. He showed a clear knowledge of what therapy I needed to get back healthy and strong. His genuine concern for my progress was evident. He was always very willing to listen to my progress and made time for a brief chat. I am so joyful and thankful to have been taken care of by Jake Cole.

Verified Google review

Reviews from Google Places for BENCHMARK HOME HEALTH, LLC. These are real experiences shared by families and patients.