CHAMBERS HOME HEALTH AGENCY OF NORTHEAST TEXAS COM

mount pleasant, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2002

Key Information

Years in Operation

24

Location & Directions

Address

201 W 20TH ST., SUITE 102

MOUNT PLEASANT, TX

Service Area

This agency serves patients in MOUNT PLEASANT and surrounding areas in TX.

Patient Satisfaction

5/5
Would Recommend:92%
Rate 9-10:94%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.42% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

96% improved in bathing

Based on patient outcomes

Better than average

94% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
92%
Rated 9 or 10 (Excellent)
94%
Team Gave Professional Care
95%
Team Communicated Well
92%
Discussed Medicines & Safety
91%
Completed Surveys
268
35% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.3%
Flu Vaccination Rate63.1%
Improvement in Walking/Mobility93.9%
Improvement in Bathing96.2%
Improvement in Managing Medications94.0%
Improvement in Getting In/Out of Bed95.3%
Improvement in Breathing90.7%
Pressure Ulcer Rate0.7%

Lower is better

Falls with Major Injury2.4%

Lower is better

Discharge Function Score72.4%
Health Info Transfer to Provider99.1%
Health Info Transfer to Patient99.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.8
13 reviews
April hauanio

April hauanio

Every time I make a call to Chambers someone ALWAYS picks up by the 3rd ring. They usually pick up by the second ring. Not only do they pick up, but they answer any and all questions I have. I have complete confidence that all the patients we refer to Chambers get the top care every patient deserves. So thank you CHAMBERS for the quality care that you provide this community with. PS. I do not know anyone personally that is employed here.

Verified Google review
Robin Embree

Robin Embree

Chambers Home Health, a family/family member can not go wrong when choosing this Home Health. I personally know from my own family's experience. They took care of my mother years ago, excellent care. Always there for us. They have taken care of my In Laws off an on over the years. The Bartlett/Embree families never wanted for anything, the nurses knew what our loved ones needed an took excellent care of them. Over the years Chambers Home Heath became our extended family. Some wonderful friendships, some very special friendships. ❤️ A family can not go wrong in choosing Chambers Home Health for their needs.

Verified Google review
Coni Sparks

Coni Sparks

the best care ever! the most compassionate staff and excellent care from nursing to therapy to social worker to aide-you cannot go wrong with any of the chambers offices or crew. job well done

Verified Google review
Felisha Mink

Felisha Mink

Worst company ever. I had been put on home health after major spine surgery. Nurse came out day 1 from hospital release to introduce herself only. Day 2 I called because of high fever and severe pain was told nurse would call..never called even after repeated calls for 24 hrs. Day 3 I requested charge nurse was told she didn't work weekends. Went to ER was careflighted to Tyler septic and nearly died. I had a 104 fever over 24 hrs and never seen anyone beyond an introduction. I would not let this company attent a dying dog let along my loved one.

Verified Google review
Joshua Jones

Joshua Jones

I have had Chambers three separate times over the past 14 months. All of the nurses, shower aides, and office staff are very thorough and professional each and every time I have had them in my house. Jennifer Posey has been my nurse three times now, and she cares for her patients. Every time I have a question about my incision sight, or some other concerns she will be quick to call me back and will even come by to assess the situation. Chambers Home Health serves the Mount Pleasant, Texas and Northeast Texas area very well. I have been highly satisfied with this home health agency. KEEP UP THE GOOD WORK!!!! GOD BLESS YOU ALL IN OUR NEW YEAR TO COME!!!!!! 2020!!!!

Verified Google review

Reviews from Google Places for CHAMBERS HOME HEALTH AGENCY OF NORTHEAST TEXAS COM. These are real experiences shared by families and patients.