ELARA CARING

mount vernon, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1983

Key Information

Location & Directions

Address

412 HIGHWAY 37 S STE B

MOUNT VERNON, TX

Service Area

This agency serves patients in MOUNT VERNON and surrounding areas in TX.

Patient Satisfaction

4/5
Would Recommend:79%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.76% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

94% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
79%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
92%
Team Communicated Well
88%
Discussed Medicines & Safety
87%
Completed Surveys
140
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate47.6%
Improvement in Walking/Mobility94.0%
Improvement in Bathing97.0%
Improvement in Managing Medications93.9%
Improvement in Getting In/Out of Bed92.9%
Improvement in Breathing94.1%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.8%

Lower is better

Discharge Function Score65.2%
Health Info Transfer to Provider50.2%
Health Info Transfer to Patient77.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
10 reviews
gary donovan

gary donovan

I had knee replacement nov 5 and my orthopedist had an income PT gentleman named Mason he came out immediately and we discussed in length what he and his co-worker were going to try and achieve, he and his co-worker started immediately and at my house for 2 weeks they did an amazing job getting me started in recovery, they were respectful, polite, funny but always had my progress in their visits, I am going to have my other knee replaced next year and hopefully will have both of them back to get me started.

Verified Google review
Amy Ivey

Amy Ivey

No written review provided

Verified Google review
Lora Rogers

Lora Rogers

If you are looking for home health provider services for your loved one or family member DO NOT USE ELARA CARING PROVIDER SERVICES. I have numerous concerns about communication breakdowns, poor management practices, a supervisor that started screaming at me on the telephone. The high turnover rates, micromanagement, and a perceived lack of respect for employees from some supervisors and higher management. Overall, it's evident that experiences with Elara Caring in Texas lack compassion of individual staff members and the positive impact they should have on patients and family members. Worse yet, to cover their lack of adequate and proper care they called my mom's case worker at the State of Texas and said they're having a hard time placing somebody because we are asking them to clean dog poop. That was just a down out lie, our dogs don't poop in the house. What kind of a company calls the state of Texas and tells lies to cover their bad deeds.

Verified Google review
charrell smith

charrell smith

Great company,very caring

Verified Google review
Michealann Simmons

Michealann Simmons

ZERO STARS Clients not a priority Providers are of no value This company is exactly why the industry of hone health care is tainted and failing.

Verified Google review

Reviews from Google Places for ELARA CARING. These are real experiences shared by families and patients.