PINNACLE HEALTH SERVICES, INC
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2002
Key Information
Location & Directions
Service Area
This agency serves patients in MURPHY and surrounding areas in TX.
Quality Highlights
Based on CMS quality data
92% timely care start
Care started promptly after referral
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Google Reviews
James Fortenberry
Mrs. Sandra has been one amazing lady that truly cares about her patients. I wasn't sure about pinnacle home health care at first. Then Mrs. Sandra Potter, just from the smell knew that my cousin had an infection and after a while of the infection not being resolved, Mrs. Sandra decided to put him in a wound care facility. This facility is just amazing for his situation. Now I know for sure that my cousin is in good hands with Mrs. Sandra Potter at Pinnacle Home Healthcare.
Angelica Rhodes
Pinnacle is the best home health care out there. Ms. Sandra is a guardian Angel to our family! She had a meeting with us and within 3 days our fathers health insurance was changed. Then she reached out to one of the best rehabs and got him moved there with no problem. Very professional, very loving, and very sincere. She gets things done in a timely manner and makes sure she checks up on us to see if we need anything. She is definitely family now! She and her staff does an amazing job communicating as well and we can’t thank them enough. Please if you have a loved one in need of care this is the place! Thanks for all you u do!
Dana P
Pinnacle was good until they weren't. There was a high turn over in attendants with some being more concerned with whether my home was my mother's home. Only one really knew how to clean or even made an effort to clean. For most, my house was already clean so they didn't clean. They sat most watching tv. Anita, not sure of her exact position, was very professional. Sandra seemed a bit overworked and somewhat unorganized when it came to her attendants. But not an overall poor reflection on her work ethic. You do what you can do with the tools and support provided by the agency. Arianna, I guess is new on the scene, seemed to be hired to get things in "better" order but has a somewhat unprofessional way of doing it and arguing with the daughter of the client about the attendants taking my mother's temp is not professional at all. They've put my mother at risk for COVID with their high turnovers in their attendants but they want to come into my home because "it's state mandated" and check my mother's temperature with a mouth thermostat that has no protective casing. I don't think so. I asked for this in writing and never heard back from Arianna. The best service they were able to provide for my mother (and me) was an attendant on the weekend. Hence, the two stars. Beyond that they were worthless in making my job easier in caring for my 92 yo mother.
Big L
Sandra is a very hard worker i like how she is concerned about her parents and. there well being i would refer pinnacle health care the best in the field today
Patricia Sheppard
MS Sandra is so kind and she really love her job she showa me so much understanding and she is always there for me I just love her
Reviews from Google Places for PINNACLE HEALTH SERVICES, INC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov